JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Senior Master Data Management (MDM) Analyst, the primary job function is to manage and maintain the organization's master data (Vendor & Customer), ensuring data quality and integrity. This role requires streamlining communication across multiple business functions on MDM processes and SAP master data-related support.

The successful candidate will possess strong data analytical skills and knowledge of data governance and compliance, including its impact on financial controls and downstream OTC and PTP operations. The role also serves as the Subject Matter Expert (SME) for MDM processes, governance, and MDM tools, acting as the primary point of contact for MDM analysts and stakeholders requiring guidance, troubleshooting, or decision support related to master data activities, SAP master data management, and data governance standards.

This position supports the Asia Pacific (APAC) region.

What You’ll Do

Data Management

• Maintain and manage master data across various data domains (Customer & Vendor).
• Ensure data accuracy, consistency, and completeness.
• Conduct data profiling, cleansing, and standardization.

Data Governance

• Support the development and implementation of data governance policies and procedures.
• Promote best practices for data management.

Data Quality Assurance

• Implement and monitor data quality controls and processes.
• Identify and resolve data quality issues.
• Perform data audits and analysis to benchmark data quality.

Data Analysis and Identification

• Analyze data and data sources to identify trends, patterns, and insights.
• Identify data quality issues and inconsistencies.
• Document data terms, definitions, standards, and MDM processes.

System Support

• Support the design, implementation, and maintenance of MDM systems and processes.
• Participate in system testing and performance tuning.

Collaboration and Communication

• Work closely with business stakeholders to understand their data requirements.
• Communicate data quality issues and recommendations to stakeholders.
• Collaborate with other departments to ensure that the organization's data needs are met.

APAC Support

• Possess a good understanding of the APAC market and its specific data management requirements.
• Support APAC-specific MDM initiatives and projects.

Process Improvement

• Identify opportunities for process improvement and data management optimization.
• Troubleshoot master data management issues.
• Work within the MDM organization to develop and implement data quality metrics.

MDM Subject Matter Expert

• Provide expert consultation on complex vendor and customer master data requests, data quality issues, process exceptions, and governance.
• Lead knowledge-sharing initiatives, training sessions, and coaching to strengthen MDM capabilities across the team.
• Provide insightful monthly operational reporting, including workload analysis, turnaround time, SLA performance, data quality trends, governance compliance, and continuous improvement opportunities.

Position Accountability / Scope

• Responsible for compliance with applicable departmental and corporate policies and procedures.
• Understand the implications of master data as it relates to SAP and other business systems based on requirements.
• Failure to achieve results may result in business process delays and/or duplicate efforts with significant financial and business impacts.
• Effectively utilize centralized MDM systems to maintain the integrity of master data across all aspects of the Create/Read/Update/Delete process.
• Work with systems including SAP ECC, SAP S/4 HANA, SAP MDG, and various ancillary systems.
• Independently develop approaches to solving problems through the application of project management principles and data-driven problem-solving skills.
• Serve as the MDM Subject Matter Expert by providing authoritative guidance on complex master data, data quality, governance, and process-related matters, leading capability development through knowledge transfer and coaching, and delivering comprehensive operational reporting and analysis to support performance management, compliance, and continuous process improvement.

Requirements

Education

• B.A./B.S. degree in Business, Accounting, Information Technology, or Finance preferred.

Experience

• Minimum of 5 years’ experience in customer and vendor master data, preferably in a Master Data Management (MDM) role.
• Experience working with MDM tools and technologies (e.g., SAP MDM, SAP MDG, SAP BODS).
• Experience in data profiling, cleansing, and standardization.

Technical Skills

• SAP experience along with intermediate SQL, MS Access, and Excel skills are strongly preferred.
• Strong analytical skills and ability to interpret data.
• Knowledge of data governance principles and best practices.
• Familiarity with data modeling and data warehousing concepts.
• Business Analyst and Data Analytics experience is a plus.

Soft Skills

• Highly proficient in both spoken and written English. Mandarin will be an advantage.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

Location

This position is based in Imazium, Damansara Uptown, Petaling Jaya, Selangor, Malaysia.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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