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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are seeking an experienced Senior Full Stack Developer to conceptualize and implement re-architecture of Management Approval System (MAS). This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services
• Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles
• Resolves the incidents, most complex and challenging technical issues that escalate from L1 and L2 support teams
• Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences
• Perform proactive problem prevention and improve system stability
• Analyze and debug code to identify and fix software defects, often involving collaboration with development teams
• Develop and deploy scripts, patches, or updates to address identified issues, working with development teams to ensure proper implementation and testing
• Collaborate with other support teams, development teams, and potentially with vendors to resolve complex issues
• Communicate technical information effectively to both technical and non-technical stakeholders
• Document troubleshooting procedures, solutions, and other technical information to build a knowledge base for future reference and to aid in knowledge transfer
• The incumbent is also expected to implement a solution to automate support handling, with the use of AI tools, chatbots, and other technologies
• Design and implement scalable, resilient, and long-running workflow processes using Temporal.io
• Participates in product backlog grooming, Scrum events (Sprint Planning, Solution Development, Daily Stand Up, Sprint Review, and Retrospective), or Kanban events (Replenishment, Daily Stand Up, Service Delivery Review)
• Participates in the iterative product backlog item of elaboration, coding, building, unit testing, defect fix, deployment, and release/support of epics, products, or features with the assigned team
• Ensures that the code pushed to the deployment pipeline is of the best quality and fully meets requirements by applying behavior and test-driven development practices, e.g., thoroughly inspecting/validating code and running ample coverage of automated unit testing
• Participates in research and innovation to learn new technologies and improve practices
• Occasionally performs the role of Sprint Lead when nominated by the team
• Perform relevant tasks that may be assigned

What You'll Need

Required:

• Suitability to undertake the responsibilities mentioned above at the required level
• At least three (3) years of experience in a senior developer role
• At least five (5) years of experience in architecture, design, and development of integrated systems
• Strong experience developing web applications using Angular, with proficiency in TypeScript, HTML, XML, and RESTful APIs. Experience with ReactJS is a plus
• Experience integrating AI services, APIs, and cloud-based AI platforms into enterprise applications
• Experience with Temporal.io or similar workflow orchestration platforms such as Azure Durable Functions, Camunda, Zeebe, Apache Airflow, or AWS Step Functions
• Must have proven experience in SharePoint and developing SPFx application
• Must have proven experience in designing, developing, and deploying Web APIs utilizing .NET Core and C#
• Must have experience with relational databases such as MSSQL, Oracle, and others
• Experience with Azure DevOps (Boards, Test Plans, Repos/Git, Pipelines) is preferred
• Experience working with Azure Cloud Services is an advantage
• Experience in Production Support hotfixes and L3 support
• Experience with Service Now is preferred
• Must possess strong analytical and problem-solving skills
• Experience with CI/CD and YAML is an advantage
• Must have experience in Agile, e.g., Scrum or Kanban
• Certifications in Secure Coding, Scrum, or DevOps will be a plus
• Must have experience working in a team with five or more members
• Must be able to relate to large information-based organizations and be comfortable dealing with senior executives from various cultures
• Must have excellent oral and written communication skills in English.

Physical Demands

• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.