Senior Contract Manager

Location: Coatbridge

Contract: Permanent, Full Time, 40 hours per week, Monday to Friday 8:00am to 4:30pm

Salary: £53,742.24 per annum, plus £4,500 car allowance

Mears Group is a leading provider of housing and care services within the UK. We are committed to making a positive difference to the communities we serve by providing excellent services, improving homes and creating better places to live. We put our customers first and are proud of the positive impact our teams make every day.

We are looking for an experienced Senior Contract Manager to join our team in Coatbridge, leading the successful delivery of housing maintenance, capital works and built environment services. This is an excellent opportunity for a customer focused leader with strong operational and commercial experience to drive contract performance, productivity and service excellence.

In this role, you will oversee contract delivery across North Lanarkshire, managing supervisors, planners and operational teams to ensure programmes are delivered safely, efficiently and profitably. You will play a key role in maintaining customer satisfaction, achieving performance targets and building strong relationships with clients and local communities.

As Senior Contract Manager, you will be responsible for the day-to-day management of contract service delivery, ensuring operational excellence, commercial performance and compliance with contractual obligations. You will lead teams, manage resources effectively and support the delivery of high-quality services while maintaining exceptional health and safety standards.

Role Responsibilities

• Management of operational and commercial contract delivery
• Ensuring contract performance meets company and client expectations
• Managing budgets, profitability, cash flow and work programmes
• Producing project updates and performance reports
• Ensuring compliance with health and safety regulations and company procedures
• Managing direct labour resources and supply chain partners
• Driving productivity improvements and efficiency savings
• Supporting procurement initiatives and innovation opportunities
• Maintaining high levels of customer satisfaction and KPI performance
• Leading, coaching and developing employees
• Building strong relationships with clients, service users and local communities
• Undertaking site visits and occasional travel across North Lanarkshire

Role Criteria

• People management experience
• Experience managing contracts, capital works and projects
• Commercial property and housing experience
• Knowledge of health and safety legislation including COSHH
• Proven track record of working in a customer focused environment
• Strong operational and commercial management skills
• Excellent communication and stakeholder management abilities
• Full UK driving licence
• Building fabric experience is desirable

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diversity
• Company Sick Pay
• Employee can choose between 4% and 6% pension contribution which the company will match with Scottish Widows
• Life Assurance (3x annual salary)
• Private Medical Insurance (single cover)
• £4,500 annual car allowance

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.