PRIMARY PURPOSE:  Handles assignments up to $1M unassisted from adjusting business for commercial and personal property lines including liability and builders risk assignments.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Manages the daily and complex assignments with best-in-class service and expertise, delivering consistent value and trustworthy reporting to our clients. 
• Completes site visits, generation of a complex scope of damages/repairs, high value cost estimating, site documentation, project management and high stakes negotiations.
• Provides independent control of reconstruction job costs and time frames to insurers and property managers.
• Maintains accurate records based on company standards and procedures, using designated technology.
• Accurately and efficiently manages billings including documenting and maintaining billable hours on a time and expense basis, work in progress, and timely delivery of reporting to clients including contractors working on complex projects. 
• Provides independent oversite of complex mitigation processes including but not limited to industry standard drying practices, billing procedures, and daily site clerking.
• Partners with high level property claims adjusters and clients to produce best-in-class one-stop-shopping for clients.
• Completes and publishes narrative and executive summary reports.
• Develops and maintains a client base.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.  Current IICRC (Institute of Inspection Cleaning and Restoration Certification) Master certifications, WRT (Water Restoration), ASD (Applied Structural Drying), Smoke & Soot or equivalent certifications required.

Experience

Eight (8) years of relevant experience to include five (5) years of experience in the Insurance Restoration Industry or the equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Must maintain valid driver’s license with clean driving history
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required. 

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead.
• Be able to lift/carry up to 50 pounds.
• Be able to push/pull up to 100 pounds.
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual:  Hearing, vision and talking

NOTE:  Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.