Role Responsibilities

You will lead global mobility and immigration programs, partnering with HR, Talent Acquisition, Legal, Finance, Payroll, business leaders, and external providers to deliver compliant, scalable, and employee-focused mobility solutions. You will serve as a trusted advisor on immigration and mobility matters while driving program effectiveness, governance, and continuous improvement.

• Serve as the primary point of contact for employees, managers, immigration counsel, mobility providers, and internal stakeholders on mobility and immigration matters globally.
• Manage end-to-end global mobility and immigration programs globally, with primary responsibility for U.S. immigration programs and oversight of international immigration case initiation and vendor coordination across EMEA and APAC.
• Oversee employment-based immigration and work authorization programs, including sponsorship, renewals, permanent residence processes, compliance, and case management.
• Administer U.S. employment eligibility compliance programs, including Form I-9 and E-Verify processes, audit readiness, remediation activities, record retention, and regulatory compliance.
• Partner with HR, Talent Acquisition, Legal, Finance, Payroll, Compensation, and business leaders to align mobility and immigration activities with business objectives, employee needs, and regulatory requirements.
• Provide guidance on policy interpretation, relocations, international assignments, and cross-border employment matters.
• Support global mobility program administration, including relocation coordination, assignment documentation, vendor management, international immigration support, and employee mobility services.
• Develop and maintain mobility and immigration policies, governance standards, compliance frameworks, and operational procedures.
• Manage relationships with immigration counsel, mobility providers, relocation vendors, and other external partners to ensure effective and compliant service delivery.
• Monitor regulatory developments, industry trends, and program metrics to recommend process improvements and enhance the employee experience.
• Lead mobility and immigration projects that support organizational growth, workforce needs, and operational effectiveness.
• *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
• *Applicants must be based in Miami or Atlanta or willing to relocate to Miami or Atlanta to work from the Miami or Atlanta office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

Role Requirements

Basic Qualifications:

• Bachelor's degree or equivalent experience.
• 7+ years of experience in Global Mobility, Immigration, Global HR Operations, Total Rewards, or a related discipline.
• 5+ years of experience managing employment-based immigration programs.
• Experience managing global mobility and immigration programs across multiple countries or regions.
• Experience managing U.S. employment-based immigration programs, including work authorization and compliance requirements.
• Experience administering Form I-9 and E-Verify programs, including employment authorization verification, compliance requirements, record retention, and audit support.
• Experience partnering with external immigration counsel, mobility providers, or relocation vendors.
• Experience developing or administering mobility and immigration policies, processes, or governance programs.

Preferred Qualifications:

• Global Mobility Specialist (GMS), SHRM, SPHR, or similar certification.
• Experience supporting global mobility programs, including relocations and international assignments across the Americas, EMEA, and APAC.
• Professional proficiency in Spanish and/or Portuguese to support employees, managers, vendors, and external partners across the Americas.
• Experience working in a multinational or highly matrixed organization.
• Experience using technology, automation, or AI tools to improve mobility and immigration processes.
• Experience analyzing program metrics and identifying opportunities for operational improvement.

Workplace Option

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Location: Miami FL 33156 (preferred)

5 Concourse Pkwy NE, Suite 2300 Atlanta, GA 30328

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include: 

• Medical, Dental, Vision, and Life Insurance 
• Tuition Assistance Program 
• Employee Discount Program
• Parental Leave 
• 401K Plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The base salary range is $90,000 – $110,000 USD per year. Total on-target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-SS2 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.