Salesforce Administrator / Configurator (determined 1 year contract)

About us

We’re NN Romania, a trusted leader in life insurance and private pensions, committed to helping people protect what matters most and build a confident financial future. But NN is more than a financial services company - people come first. We’ve built a workplace where you can be yourself, grow at your own pace, and make a real impact. We’re proud to be recognized as a Top Employer, thanks to our colleagues who live by our core behaviors:

We collaborate (Team Up). We speak openly (Speak Up). We take initiative with responsibility (Step Up).

In the same spirit, AI is embedded in the way we evolve as an organization. Integrating AI capabilities into our roles comes naturally, as part of the transformation that enables better decisions, more efficient processes, and an improved customer experience.

Your mission

Join us as a Salesforce Administrator / Configurator and help shape the future of NN.

In this role, you’ll contribute to the reliability and continuous improvement of our Salesforce platform by configuring and maintaining its components, supporting users and business stakeholders, and collaborating with technical teams on incidents, automation, releases, and deployments.

What will you do?

• Administer the Salesforce platform, including creating, updating, and deactivating users and managing roles, profiles, public groups, queues, permissions, and the security model.
• Configure and maintain Salesforce components such as objects, fields, page layouts, record types, validation rules, email templates, reports, dashboards, and translations through Translation Workbench.
• Maintain data quality through data maintenance, imports, and deletions, while monitoring platform performance and troubleshooting Flows and other automations.
• Manage Salesforce incidents and requests in ServiceNow, support users through guidance and training sessions, and document implemented configurations and processes.
• Work with business stakeholders to collect and clarify requirements and translate them into technical solutions.
• Support release and deployment activities using tools such as Azure DevOps, Git, and Visual Studio Code.
• Contribute proactively to initiatives that improve and automate processes.

What will you bring?

• Hands-on experience as a Salesforce Administrator or in a similar role, with solid knowledge of Salesforce administration, user and data management, the security model, reports, dashboards, and Flow monitoring and debugging.
• Experience working in Agile/Scrum environments. 
• Experience using ticketing systems such as ServiceNow.
• Experience with DevOps and version control tools such as Azure DevOps and Git.
• Experience with Visual Studio Code and/or other environments used for working with Salesforce metadata.
• Ability to manage multiple priorities and translate business requirements into practical technical solutions.
• Strong analytical and problem-solving skills, attention to detail, a proactive and results-oriented mindset, and effective communication with both technical and non-technical stakeholders.
• Salesforce Administrator certification, API/system integration experience, Experience Cloud or Financial Services Cloud knowledge, and financial services or insurance experience are considered an advantage.
• You leverage your curiosity and automation tools (including AI) to turn change into value and continuously improve how we work.
• Communicates with clarity, empathy, and impact.
• Thrives in collaborative environments and lifts others up.
• Proactively identifies opportunities for improvement and takes action.

What we offer

At NN we believe a diverse workforce allows us as a company to better serve our customers. NN Romania employs a variety of nationalities, languages and cultures, and we aim to create an environment where diversity can flourish. We foster a culture that welcomes and respects everyone.

NN wants to ensure equal opportunities and rewards for all employees and extends employment opportunities to all qualified applicants and employees regardless of their age, race, religion, gender, sexual orientation, or disability.

We match this with employee benefits that are in line with what is needed today and in the future.This way, we offer our employees the opportunity to get the best out of themselves:

• Extra security: Life and health insurance, plus a group surgical insurance plan.
• Health & wellbeing: A customizable benefits package that includes private health insurance, dental and surgery coverage, life insurance, and voluntary pension.
• Flexibility that fits your lifestyle: Hybrid work model, flexible hours.
• Work from where you feel inspired: Up to 60 days of remote work from abroad.
• Time to recharge: Up to 27 vacation days based on tenure, plus extra days off for unexpected personal events.
• Office perks: On-site massage, fresh fruit.
• A modern office: In a quiet, central Bucharest location near the subway.
• Smart extras: Bookster and HILIO (ex-ATLAS) memberships.
• We stand by you: Access to tailored development programs; just bring your curiosity and drive to learn

The monthly salary range for the role is between 12.117.and. 19000 RON gross. The salary range showcased is only indicative. The final benefits package will be agreed upon during final negotiations with each candidate, by considering different criteria, such as the experience and skills level. Therefore, the finally agreed salary will stay confidential, as per the applicable law and we reserve the right to apply adjustments to the offer at any time during the hiring process.  

*To apply for this position, you must meet the legal requirements for working in Romania