Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!

Michael & Associates is more than just a law firm—we are transforming the possibilities of criminal defense. Established in Austin, Texas, we have rapidly grown to become one of the largest and most sought-after criminal defense firms in the state. Our success is driven by the blend of innovative legal strategies and state-of-the-art technology, consistently delivering exceptional results. And this is only the beginning.

About the Position: Sales Intake Representative

In the role of Sales Intake Representative, you will serve as the initial point of contact for potential clients—being the approachable, informed voice that welcomes them to our firm. You will assist them from their first inquiry through to arranging a formal legal consultation with one of our seasoned attorneys. Your empathy, professionalism, and clear communication will establish the foundation for a strong and enduring attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions
  Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.
• Handle Client Calls with Care
  Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.
• Own the Client Journey
  Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.

Why Join Us?

Step into a role that’s much more than just intake—become part of a dynamic journey:

• Join a high-impact, fast-moving team where creativity, efficiency, and client-first mindset drive everything we do.
• Get valuable hands-on experience in the thriving legal industry with a rapidly growing firm.
• Make a meaningful difference by delivering exceptional legal services to clients at pivotal moments in their lives.
• Thrive in a culture that champions cutting-edge technology, teamwork, and outstanding performance.

If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.

Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.

Requirements

• We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

Benefits

• Competitive Pay – Start at $7 per hour, plus monthly team performance bonuses.
• Remote Work for Life – Embrace a permanent work-from-home setup.
• Career Growth – Unlock opportunities for advancement and professional development.
• Innovative Culture – Thrive in a collaborative, inclusive environment that values creativity and new ideas.