Iittala is dedicated to inspiring better living. What began as a glass factory in a small village in Finland back in 1881, has grown into an internationally known design brand that continues to define the progressive Nordic way of life.  

Join Our Team as a Sales Advisor!

Are you passionate about design and delivering exceptional customer experiences? We are looking for a motivated and customer-focused individual to join our team as a Sales Advisor. As a brand ambassador for Iittala, renowned for its craftsmanship, design heritage, and timeless products, you will play a key role in creating memorable shopping experiences and representing our brand at its very best.

Position: Sales Advisor
Location: Van Baerlestraat 76, 1071 BB Amsterdam
Working hours: This position is 12 hours a week and is temporary.

Responsibilities:

• Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge.
• Showcase the artistry and craftsmanship of Iittala’s collections, educating customers about the unique designs and rich heritage.
• Maintain a visually appealing store environment, ensuring product displays are well-presented and enticing.
• Process sales transactions accurately and efficiently.
• Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed expectations and build lasting relationships.
• Collaborate with the store team to achieve sales targets and contribute to overall store success.
• Use storytelling to engage customers, ignite their imagination, and drive sales.

Requirements:

• Previous retail or customer service experience, preferably in a design-focused environment.
• Genuine enthusiasm for high-quality design and a keen appreciation of the brands craftsmanship and heritage.
• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong attention to detail and organizational abilities to maintain an inviting store environment.
• Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.
• Flexibility to work a schedule that may include evenings, weekends, and holidays.
• Proficiency in both Dutch and English

Perks and Benefits:

• Competitive hourly wages with opportunities for growth and advancement within the company.
• Employee discounts on our products, allowing you to enjoy the beauty of our design firsthand.
• Ongoing training and development to deepen your knowledge of the brand’s history, collections, and craftsmanship.
• A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.
• The chance to be part of a globally recognized brand that represents timeless elegance and superior design.

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Iittala, we would love to have you on our team!

For Iittala, life is about progress: seeking ways to inspire, innovate and take a stand for what matters. Come make progress with us.   

Read more: fiskarsgroup.com
Read more: iittala.com