Founded in 1775 as “The Danish Porcelain Factory” under the patronage of Dowager Queen Juliane Marie, Royal Copenhagen is among the oldest companies in Denmark. Deeply anchored in craftsmanship, royal heritage and timeless design, Royal Copenhagen is one of the most luxurious porcelain brands in the world. An innovative approach and steadfast determination have made Royal Copenhagen a part of Danish cultural history and a true national treasure. 

Join Our Team as a Christmas Assistance Sales Associate!

Are you passionate about design and delivering exceptional customer experiences? We are looking for a motivated and customer-focused individual to join our team as a Christmas Sales Associate for the holiday season. As a brand ambassador for Royal Copenhagen, renowned for its craftsmanship, design heritage, and timeless products, you will play a key role in creating memorable shopping experiences and representing our brand at its very best during our busiest and most exciting time of the year.

Position: Sales Associate 
Location: Kongens Nytorv 13, 1050 København K
Working hours: This position is 8-15 hours a week and is temporary. 
 

Responsibilities: 

• Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge. 

• Showcase the artistry and craftsmanship of Royal Copenhagen's collections, educating customers about the unique designs and rich heritage. 

• Maintain a visually appealing store environment, ensuring product displays are well-presented and enticing. 

• Process sales transactions accurately and efficiently. 

• Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed expectations and build lasting relationships. 

• Collaborate with the store team to achieve sales targets and contribute to overall store success. 

• Use storytelling to engage customers, ignite their imagination, and drive sales. 

Requirements: 

• Previous retail or customer service experience, preferably in a design-focused environment. 

• Genuine enthusiasm for high-quality design and a keen appreciation of the brands craftsmanship and heritage. 

• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor. 

• Strong attention to detail and organizational abilities to maintain an inviting store environment. 

• Ability to work effectively in a team-oriented environment while also being self-motivated and proactive. 

• Flexibility to work a schedule that may include evenings, weekends, and holidays. 

Perks and Benefits: 

• Competitive hourly wages with opportunities for growth and advancement within the company. 

• Employee discounts on our products, allowing you to enjoy the beauty of our design firsthand. 

• Ongoing training and development to deepen your knowledge of the brand’s history, collections, and craftsmanship. 

• A positive and supportive work environment that values teamwork, creativity, and exceptional customer service. 

• The chance to be part of a globally recognized brand that represents timeless elegance and superior design. 

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Royal Copenhagen, we would love to have you on our team!