Position Overview:  

The research function within Diligent Market Intelligence is primarily responsible for being subject matter experts on one of the research verticals. These verticals include compensation, governance, activism, voting and risk. Key responsibilities include managing the methodology for data collection; managing outsourcer workflow; quality assurance and liaising closely with Product and Engineering teams. 

The Senior Research Analyst serves as a subject-matter expert within a designated research vertical such as governance, compensation, activism, voting, or broader risk domains. This role conducts oversees third-party research workflows and owns the design and continuous refinement of data collection standards, quality controls, and methodology documentation. Findings are translated into clear, actionable insights for clients, while close collaboration with Research Managers, Product, Engineering, and Data Services ensures accurate outputs, regulatory alignment, process improvements, and strong operational reporting.  

As a senior team member, the analyst mentors colleagues, reviews deliverables for accuracy and consistency, and brings strong analytical judgment, curiosity, and leadership to advancing both the product and the overall research function. 

Key Responsibilities  

• Develop, own, and continuously refine the data collection methodology for the assigned vertical, ensuring accuracy, consistency, and alignment with regulatory and product requirements.
• Proactively manage and communicate workload expectations to third-party research providers, ensuring timely, high-quality data delivery.
• Monitor and produce management reporting on daily workflows, identifying trends, bottlenecks, and opportunities for process optimization.
• Train and support third-party providers on methodology, quality standards, and process updates to ensure consistent execution across all research activities.
• Collaborate with Research Management and cross-functional teams to enhance quality controls, introduce automation, and drive continuous improvement within the vertical. 

Required Experience/Skills  

• 2 - 3 years of experience of conducting research or data analysis, data collection or market intelligence
• Advanced analytical and research skills, with expert knowledge of investigative processes, methodologies, and the use of a wide range of online sources, proprietary databases, and subscription tools
• Strong written and oral communication abilities for preparing, reviewing, and presenting complex investigative and intelligence reports
• Excellent planning, time management, and organizational skills to independently manage and track multiple cases, meet deadlines, and ensure the accuracy and reliability of deliverables
• High attention to detail and a conscientious approach to quality assurance, ensuring all work adheres to established guidelines and standards
• Proactive problem-solving and team collaboration, demonstrated by supporting the adoption of new processes or products, assisting with team queries, and continuously contributing to the team’s success 

Preferred Experience/Skills 

• Additional European or Korean or Japanese language skills preferred. 
• Mastery of Microsoft Office, Excel in particular.
• Prior experience with using SQL and running queries.   

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