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Job Title

Senior Business Analyst

Requirement Type

Full-Time Employee

Job Location

Gurugram

Job Level

I09

Hiring Manager

Manager Business Analyst

Primary Skill

SQL, Database and Data Analysis

Business

Health Benefits and Health Solution Operations

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

Carelon Global Solutions India is seeking for a Senior Business Analyst.

Operating in a data-intensive healthcare or provider data environment, this role focuses on analyzing large datasets such as claims, utilization, and provider performance data to identify trends, anomalies, and improvement opportunities. The position requires leveraging tools like SQL, Business Objects, and data tools to produce both standardized and ad hoc reports, while driving automation to improve turnaround times and consistency. It plays a vital role in supporting market and operational teams by fulfilling large data requests, providing SPS reporting expertise, and delivering insights with clear root cause analysis and actionable recommendations. Strong stakeholder engagement is essential to refine reporting requirements and ensure outputs directly support performance optimization and informed decision-making.

JOB RESPONSIBILITY

• Primary duties may include, but are not limited to:

• Creates and maintains databases to track business performance.
• Analyzes data and summarizes performance using summary statistical procedures.
• Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies.
• Creates and publishes periodic reports, as well as any necessary ad hoc reports
• Provides SPS reporting expertise, data analysis, provider data reporting and market support for large data file requests
• Leverage tools such as Business Objects & other tools for semi-automation and automation of reports where appropriate
• Engages with submitter to refine and ensure alignment to requests

• Analyzing and producing daily/weekly/monthly reports using SQL
• Generating and compiling reports based on the findings, complete with probable causes and possible solutions
• This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit

QUALIFICATION

Preferably BA/BS degree; Graduate with experience in analyzing and producing reports using SQL; or any combination of education and experience, which would provide an equivalent background. 

EXPERIENCE

• 6+ years of experience; and 3+ years of any combination of education and experience which would provide an equivalent background of Senior Business Analyst role.

SKILLS AND COMPETENCIES

• Domain knowledge of Provider / Claims / Enrolment is preferred
• Proficiency with SQL Queries; SQL Certification is preferred
• Proficiency with MS office
• Knowledge of relational database structures, and standard query and reporting tools; or any combination of education and experience which would provide an equivalent background
• Strong analytical, organizational, presentation, and problem-solving skills strongly preferred

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Our culture and initiatives are underpinned by diversity, equity and inclusion
• Varied opportunities for rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

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