Accurately documents all care, services, diagnosis, and treatments properly in patient medical records in accordance with PPSE Medical Standards and Guidelines

Assists in family planning care and helps in maintaining clinic flow 

Dispenses contraceptives and administers medications, including IV sedation, according to protocols 

Participates in PPSE’s centralized follow up program as described below

Answers patient calls (including participation in the after-hours call rotation) and gives patient assistance in regards to medical questions, lab and/or test results, referrals, and general information

Completes duties in a timely manner, according to established deadlines

Assists with the opening and closing of clinic as assigned

Maintains and protects client confidentiality at all times

Ensures compliance with all applicable laws and regulations governing PPSE’s services

The RN is responsible for assisting providers in all visit types, administering medications, overseeing post-operative recovery, providing patient education and counseling, providing patient follow up.

Provides counseling and patient education on contraception, medication, medical treatments, lab tests, medical recommendations, and/or referrals 

Provides instructions and counseling to recovery room patients to include giving verbal and written aftercare instructions and birth control information 

Assists in the lab and with specimen collection as needed

Assist clinic team with required state reporting

Participates in centralized follow-up for all PPSE sites; referrals, follow up and quality control programs

Explains abnormal lab result findings to patients including, the nature of the abnormal findings, the implications of the findings, the possible consequences of not receiving additional diagnosis and/or treatment, an explanation of management options and provision of appropriate referral sources, as indicated, informing client that it is their responsibility to obtain follow-up care

Generates follow up reports and carries out telephone, mailed or electronic notifications per PPSE protocol

Provides notification to patients for abnormal lab and imaging results as assessed by clinicians

Consults with clinician as necessary for medical related calls from patients that are beyond their scope of knowledge/practice.

Identifies appropriate referral cases based on information collected from physicians, members of the health care team, review of the medical record and use of high risk screening criteria

Sends Georgia/Alabama Department of Health, Practitioner Disease Report Form for all reportable diseases to appropriate Health Department

Maintain up-to-date and accurate handouts, notification letter, reminder letters to mail to patients for all referrals and follow-up 

Organizes and sends appropriate notification letters and fact sheets for first, second and third contact attempts.

Sends reminder letters within a specified time frame for required labs.

Makes appointments in EPM for patients when necessary.

Acts as an integral player in the development of high-risk case management to include items such as beta quantitative HCG follow-up, PAP follow-up

Communicates effectively with medical leadership in regard to follow-up plans, using the PPSE Standards and Guidelines as a resource

The RN-CFU assists health center staff by triaging and responding to patient complaints over the phone, answering patient questions about their health status and care plans, as well as by facilitating urgent follow-up care at the health center. The CFU Nurse will involve lab interpretation, and radiology interpretation under the guidance of a Clinician

Check voicemail/clinical tasking/patient portal questions throughout the day, return appropriate calls, and maintain accurate documentation of patient information for calls RN needs to return.