Job Description:

The RN Advance Care Planning Facilitator serves as a clinical expert in advance care planning, serious illness communication, and patient-centered decision making. This role facilitates advance care planning conversations, supports completion of advance directives and POLST/POST/MOST documents, provides caregiver education and training, and promotes system-wide adoption of advance care planning best practices. The facilitator works collaboratively with primary care, specialty care, palliative care, care management, social work, and community partners to ensure patients' healthcare preferences are understood, documented, and accessible. 

Primary Responsibilities

• Facilitate advance care planning conversations with patients and families. 
• Assist patients with completion of advance directives and state-specific ACP documents. 
• Facilitate POLST/POST/MOST discussions consistent with organizational policies and state regulations. 
• Provide education regarding goals of care, surrogate decision makers, and treatment preferences. 
• Support centralized ACP referral processes and patient outreach activities. 
• Conduct ACP facilitator training programs and competency validation. 
• Educate caregivers and clinical teams on ACP workflows, documentation standards, and communication skills. 
• Review ACP documentation quality and work collaboratively with HIM and clinical teams to improve documentation accuracy. 
• Participate in quality improvement initiatives, data collection, reporting, and program evaluation activities. 
• Serve as a consultant and resource for ACP practices across the organization. 
• Collaborate with palliative care leaders on ACP strategy, implementation, and program growth. 

Minimum Qualifications

• Current Registered Nurse license. 
• Minimum three years of RN experience, including acute, care management, hospice, and palliative care.
• Experience facilitating goals-of-care or serious illness conversations. 
• Strong communication, presentation, and education skills. 
• Demonstrated ability to work independently and collaboratively across multidisciplinary teams. 
•  Experience with electronic medical record documentation. 

Preferred Qualifications

• Palliative care, hospice, care management, oncology, geriatrics, or chronic disease management experience. 
• Advance Care Planning Facilitator Certification. 
• Respecting Choices certification or equivalent ACP training. 
• Experience developing educational materials and training programs. 
• Quality improvement or program development experience.

Knowledge, Skills, and Abilities

• Serious illness communication. 
• Advance care planning facilitation. 
• Adult learning principles. 
• Group facilitation and public speaking. 
• Change management and workflow implementation. 
• Conflict management and mediation. 
• Clinical documentation and EMR proficiency. 
• Ability to communicate with patients, providers, and caregivers.

Work Setting

• Full-time position. 
• Monday through Friday 
• 9:00a - 5:30p
• Hybrid work environment with virtual and in-person patient and caregiver interactions. 
• May support multiple regions and care settings across ambulatory and inpatient environments.

Physical Requirements

• Ability to read information, labels, monitors, and patient documentation, and assess patient needs.
• Frequent verbal communication with patients, visitors, and care team members, including responding to alarms and urgent situations.
• Manual dexterity to operate medical equipment, administer care, and use computers for documentation.
• Ability to lift, move, and transfer patients, as well as retrieve and transport supplies and equipment.
• Frequent walking, standing, bending, pushing, pulling, and assisting with patient transport.
• Ability to remain in a stationary position for extended periods as required.

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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