JOB DESCRIPTION

Purpose

The Director, Operations Management at Sysco provides strategic and tactical leadership for a significant operational area, such as a large distribution center, a multi-unit region within a market, or a key operational function (e.g., transportation, warehousing) across multiple locations. This role is responsible for driving operational excellence, implementing strategic initiatives, managing performance metrics, ensuring regulatory compliance, and developing high-performing teams. The Director collaborates extensively with senior leadership and cross-functional teams to achieve business objectives and contribute to Sysco's overall success. This position typically reports to a Regional President or a similar senior executive.

Responsibilities

• Performance Management and Continuous Improvement: Establish key performance indicators (KPIs) and metrics to monitor operational performance. Analyze data, identify trends and opportunities for improvement, and implement corrective actions and continuous improvement initiatives (e.g., Lean, Six Sigma).
• Operational Budgeting and Financial Management: Develop and manage operational budgets, ensuring cost control and efficient resource allocation. Monitor financial performance and identify opportunities for cost savings and revenue enhancement.
• Resource Management and Optimization: Manage and optimize resources, including personnel, equipment, technology, and facilities. Ensure efficient resource allocation to maximize productivity and minimize costs.
• Team Leadership and Talent Development: Lead, manage, coach, and develop a team of managers, supervisors, and/or front-line employees. Provide performance feedback, conduct performance reviews, implement training and development programs, and build a strong talent pipeline.
• Safety and Regulatory Compliance: Ensure compliance with all safety regulations, company policies, and applicable federal, state, and local laws related to workplace safety, food safety (e.g., FSMA), transportation (e.g., DOT), and environmental protection. Promote a strong safety culture and implement safety programs to minimize risk.
• Cross-Functional Collaboration and Communication: Collaborate effectively with other departments (e.g., sales, marketing, purchasing, transportation, IT, HR) to coordinate activities, resolve issues, and achieve shared business objectives. Communicate effectively with all levels of the organization, including employees, peers, and senior management.
• Technology and Systems Implementation and Optimization: Lead the implementation, integration, and optimization of new technologies and systems to enhance operational efficiency, improve data visibility, and support business growth.
• Project Management and Strategic Initiatives: Lead and manage complex operational projects and strategic initiatives, ensuring timely completion, adherence to budget, and achievement of project objectives.

Skills

• Deep understanding of operational principles, processes, and best practices within the relevant industry.
• Strong analytical, problem-solving, and strategic thinking skills.
• Proficiency in data analysis and reporting tools, with the ability to use data to drive informed decisions.
• Expert knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Thorough understanding of relevant regulations and compliance requirements (e.g., OSHA, DOT, FSMA).
• Proficiency in relevant software and systems (e.g., WMS, ERP, TMS).
• Strong project management skills, with the ability to manage complex projects and initiatives.
• Proficiency in using advanced technology and data analytics to drive operational improvements in specialized operations.

Certifications

Education

Bachelor's degree in related discipline.

Experience

11+ years of experience, of which at least 7 leading a team

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.