Employment Type:   Full-Time 

FSLA: Salary/Exempt 

Division: Human Resources 

Department:  HR Operations 

Reports to:  Director of HR Operations 

Supervisory Duties: No 

Salary Range: $125,000 - $135,000

Provide accurate and timely assistance to multiple offices with the day-to-day operations of the human resources function. In close partnership with the Human Resources team, this role will perform a variety of complex, technical, and administrative duties relating to personnel functions and programs in the areas of employee engagement, performance management, culture and recognition, HR operations, and employee onboarding.  This role is hybrid - 4 days in the Milford, MA office required.

Responsibilities / Essential Functions 

• Serve as a strategic HR partner to regional leadership and office managers, providing guidance and support on all human resources matters. 
• Oversee and support the execution of day-to-day HR operations across multiple locations, ensuring consistency and compliance with company policies and legal requirements. 
• Lead employee engagement initiatives across the region, including culture-building activities, employee recognition programs, and communication strategies. 
• Coordinate and oversee new hire onboarding to ensure a consistent and welcoming experience across locations. 
• Act as a resource for employees and managers regarding HR policies, procedures, and best practices. 
• Support investigations and resolve employee relations issues in partnership with the central HR team. 
• Collaborate on the development and implementation of regional training programs to support leadership and employee development. 
• Monitor HR metrics and provide regular reporting and analysis to leadership to inform decision-making and continuous improvement. 
• Ensure proper documentation and maintenance of employee records in accordance with internal procedures and applicable laws. 
• Partner with other HR team members to streamline processes, improve systems, and implement HR initiatives. 

Key Skills 

• Strong written, verbal, and presentation skills. 
• Excellent interpersonal and customer service skills. 
• Ability to handle sensitive and confidential information in a discrete, professional manner. 
• Creative and analytical multitasker, with the ability to prioritize and execute multiple projects and deadlines. 
• Ability to work independently and collaboratively, seeking guidance when necessary.

Required Experience

• Bachelor's degree in human resources, business administration, or relevant field. 
• 5+ years of progressive experience within human resources. 
• Proficiency with Microsoft Office Suite.