External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Maintains and monitors the Lobby and public areas and ensures that the cleaning meets the standards set by management.

• Cleans all public restrooms and replenishes necessary supplies.

• Vacuums and mops common areas and stairwells.

• Sweeps and mops Lobby and Dining Room areas with proper cleaning chemicals/ supplies. Operates floor-buffing equipment using proper chemicals and cleaning agents.

• Cleans ashtrays and ash urns in the Lobby and all public areas.

• Replaces light bulbs and missing ashtrays.

• Maintains all Housekeeping storage closet inventory and ensures a clean and organized work area.

• Cleans glass doors and windows in public areas.

• Ensures the proper cleaning of the piano on a daily basis and prior to a client's function when needed.

• Assists all Housekeeping and Laundry personnel in the completion of specific job tasks when necessary.

• Reports any repairs or damage to equipment or work areas to management.

• Maintains a good level of employee and guest relations.

• Cleans all public and house phones in the area of responsibility.

• Performs other related duties as assigned.

Education/Experience:

• Completion of some high school plus six months of experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Knowledge/Skills/Abilities: 

• Ability to read and understand safety procedures.

• Ability to read and follow cleaning instructions and schedules.

• Ability to operate floor care equipment.

• Ability to communicate with guests and staff.

• Ability to communicate effectively in the English language.

Physical Requirements:

• Medium work. Talking, hearing, climbing, balancing, stooping, kneeling, reaching, standing, walking, lifting, pushing, pulling, grasping. Worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of work. Subject to both inside and outside conditions. Subject to hazards.

Additional Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.