We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A successful candidate will play a critical role in the quality of our RFP responses and the efficiency of the whole team. The quality analyst continuously strives to increase their knowledge of Aetna Medicaid, products offered, and industry best practices to produce thoughtful, strategic, quality edits at every milestone of the proposal process.

The Quality Analyst supports the quality and consistency of Aetna Medicaid proposal responses through detailed proofreading, editing, and structured review processes. This role focuses on foundational quality practices, ensuring content aligns with style, formatting, and compliance expectations while developing and honing their skills.

Required Qualifications

• Conduct structured quality checks to support compliance, consistency, and responsiveness to RFP requirements, following established guidelines and processes.
• 1-2 years of Medicaid proposal experience.
• 1- 2 plus years of proposal writing experience.
• Ensure all content aligns with Aetna style, bid guides, templates, and brand voice, maintaining consistency across proposal materials.
• Collaborate with proposal writers and quality team members to provide clear, constructive edits and feedback throughout the review process.  
• Utilize editing and collaboration tools (e.g., SharePoint, Microsoft Word, PerfectIt, and AI-enabled tools) to enhance efficiency and consistency.
• Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures.
• Follow defined proposal processes, timelines, and quality standards to ensure timely and accurate completion of assigned work.
• Build foundational knowledge of Aetna Medicaid products, proposal structure, and industry best practices to support quality development.
• Actively participate in team meetings, training, and coaching to continuously strengthen editing, compliance, and quality review skills that drive effectiveness and efficiency.
• Ability to work extended hours including nights and weekends during proposal review stages.
• Proficiency in Microsoft Office products (SharePoint, Word, Excel, Teams, PowerPoint) and AI technology/tools (Asana, Domo, proposal management software).
• Ability to travel – up to 15-30%.
• Excellent written and verbal communication skills, with understanding of Associated Press and internal style guides.
  
  Preferred Qualifications
  
• Knowledge of APMP and Shipley best practices; Six Sigma certification and APMP Bid/Proposal Foundation Certification are recommended.

• Education
  Bachelor's degree or equivalent experience.
• Five plus years of experience in a quality reviewer/editor capacity.

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.