Job Description:

Department Overview

About Rakuten's daily necessities e-commerce business "Rakuten24 Express"

Rakuten is developing a daily necessities e-commerce business centered on "Rakuten24 Express" within "Rakuten Ichiba". This business is not limited to mere product sales, but also focuses on creating new customer experiences that lead the industry, such as aggressive TV commercials. "Rakuten24 Express" is a delivery service that delivers products at a time specified by the user. It is a brand new field where we are actively investing and expanding our business to provide users with unprecedented value and build an overwhelming No.1 position.

Position:

Why We Hire

Amidst the changing lifestyles and expanding demand for e-commerce due to the impact of COVID-19, national manufacturers are placing high expectations on the growth of Rakuten's daily necessities e-commerce platform.
Our company is also making large-scale investments to achieve our very ambitious medium-term goals, and is promoting strategic projects focused on new service development and value chain transformation.
In this position, you will oversee projects that are the "heart" of our business. This environment allows you to develop into a business leader with a management perspective, not only by formulating strategies but also by being consistently involved in execution and verification in an environment close to senior management.
We are seeking individuals who can plan, execute, and promote strategic projects aimed at the medium-term growth of our business, with a high degree of autonomy.

Charm
- A highly dynamic growth phase, having completed the 0 to 1 phase and expanding from 1 to 10
- Rakuten Group's foundation & the speed of a startup
 You can leverage Rakuten's abundant assets while driving the business with the great autonomy unique to a small organization.
 You are close to management and can feel the tangible impact of your proposals directly contributing to business growth.
- "Comprehensive skills" to cultivate a management perspective
 Because you are involved in everything from strategy planning to execution, you can quickly hone the management perspective and project management skills necessary for a business leader.
- Flat environment and career path
A flat organization where opinions are easily heard regardless of position. An ideal environment for those aiming for a business leader or management position in the future.

Position Details

To expand the business's sales and profits, you will analyze challenges in various areas and take responsibility for all phases, from consideration and execution to verification. Significant contributions to the business's medium-term growth are expected.

Main Responsibilities
- Project Portfolio Management
Overseeing multiple projects, prioritizing, allocating resources, and optimizing the overall project
- Project Promotion and Execution
Leading the team and achieving quality, cost, and delivery (QCD) targets while building consensus with stakeholders
- Problem Solving and Risk Management
Developing proactive mitigation measures for potential risks and providing rapid solutions to issues that arise. Execution
- Reporting to Management
Visualizing progress and results for management to support decision-making
- Team Management
Developing team members to maximize their performance and standardizing PM skills

Examples of Recent Major Projects
- Improving the revenue structure to achieve short-term profitability
- Improving customer satisfaction (CS improvement) through service quality improvement (user support quality improvement)
- Improving operational efficiency and standardization (operational quality improvement) by utilizing group resources

This position allows you to hone your overall skills in driving business forward.
You can gain consistent experience from strategy planning to the execution phase.

Work Environment

Organizational Structure
- Number of people (1 General Manager, 1 Senior Manager, 1 Manager, and 2 Members)
- Age range: Early 30s
- Ratio of mid-career hires: 100%

Background of mid-career employees
- Individuals from manufacturing companies/trading companies

Mandatory Qualifications:

- At least 2 years of experience in strategy and service planning work for a consulting firm or operating company
- Basic knowledge of the daily necessities retail industry and e-commerce

Desired Qualifications:

- Experience in service planning in the daily necessities industry
- Experience in analyzing and planning using Power Point and Excel (experience using vlookup and pivot)

Desired personality and experience
- Those who have a strong spirit of challenge and are curious about new things. (You can face completely new things without fear)
- Those who have strong positive emotions. (Experience of overcoming hardships and adversity)
- Those who are looking for an environment with a fast growth rate
- Those who have the habit of producing results and have the ability to persevere. (Experience of continuously achieving goals)

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

Rakuten Group, Inc. Homepage Link
- Benefits:https://corp.rakuten.co.jp/careers/benefit/
- Recruitment Information:https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed
- Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/

#business #strategyplanning #serviceplanner #commerce #Rakuten24Express