Job Profile:

Administrative Operations Specialist 3

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

The DNP-NA Program Coordinator Senior provides administrative and operational support to the Program Director, the Associate Program Director, and the clinical practicum faculty of the Doctor of Nursing Practice – Nurse Anesthesia concentration. The position carries concentration accreditation documentation, credential and compliance verification, clinical placement logistics, governance recording, evaluation administration, and program educational records functions, directing faculty capacity to instruction, evaluation, and mentorship. The role requires deep experience in healthcare operations, provider relations, and academic program development, strong organizational skills, familiarity with accreditation processes, and the ability to engage confidently with clinical partners, faculty, and institutional leadership.

Position Salary Range: $57,900 - $65,000 per year; DOE

Essential Duties:

Accreditation Support:

• Assist in compiling, formatting, and submitting documentation required by the Council on Accreditation (COA).
• Track deadlines and deliverables across the COA timeline and internal university approvals.
• Maintain organized records of correspondence, submissions, and approvals.

Project Coordination:

• Maintain and update the master project timeline and task tracker.
• Follow up with internal and external stakeholders on assigned tasks.
• Help anticipate bottlenecks and flag risks to the Program Director.

Administrative Operations:

• Communications and Reception: Serve as the primary contact for the program, handling phone calls, emails, and correspondence.
• Coordinate meetings, prepare agendas, and take notes for follow-up.
• Coordinate clinical placement logistics and rotation scheduling in support of the Program Director, Associate Program Director, and clinical practicum faculty.
• Coordinate with clinical practicum faculty on approved nurse anesthesia resident discretionary days off, communicate approved days to the Clinical Coordinator at each affected site, and record each use in the clinical tracking platform.
• Support onboarding of faculty and clinical partners, including completion tracking for the concentration-specific faculty orientation.
• Assist with document preparation (e.g., affiliation agreements, faculty matrices, simulation documentation).
• Support and supervise student employees.

Faculty Credential Verification:

• Maintain the faculty credential calendar recording licensure and NBCRNA certification cycle dates for all concentration faculty.
• Run primary source credential verification at hire through Nursys and the NBCRNA public verification portal, annually each January, and whenever an expiration falls within 90 days, reporting any lapse or restriction to the Program Director immediately.
• Maintain the credential file for each appointed clinical site Clinical Coordinator — curriculum vitae, licensure and certification verification, and appointment documentation — under the oversight of the Program Director.

Student Compliance Monitoring:

• Monitor nurse anesthesia resident health, immunization, and certification compliance documentation — including ACLS and PALS certification currency — in the college's designated compliance tracking platform.
• Notify the Program Director and clinical practicum faculty of approaching expirations or compliance lapses.
• Maintain compliance verification records in student program files.
• Confirm the credential and compliance items of the Pre-Clinical Readiness Verification from the compliance tracking system ahead of each nurse anesthesia resident's Gate 1 determination. 

Records Management (Program Educational Records Custodian):

• Serves as the program's designated records custodian for program-level educational records not maintained in institutional systems — including clinical site orientation documentation, faculty mentorship and academic advising records, professional development milestones, remediation documentation, and progression and dismissal decisions — under the oversight of the Program Director.
• Maintains these records so they remain complete, accurate, and current, and escalate any gaps or discrepancies to the Program Director.
• Coordinates with faculty to ensure documentation generated in connection with their assigned educational responsibilities (e.g., mentorship, academic advising) is captured in the official program educational record.
• Serves as custodian of record for the Competency Passport, with access limited to program faculty holding an assessment or mentorship role, the Program Director, and the nurse anesthesia resident.
• Administers the concentration clinical tracking platform, including nurse anesthesia resident clinical attendance and discretionary time-off records maintained with clinical practicum faculty.
• Apply the program’s record retention requirements, retaining student records until passage of the National Certification Examination and indefinitely where required, and archiving superseded records with version and date.

Governance and Committee Support:

• Serve as Recorder for the Nurse Anesthesia Executive Advisory Committee (NAEAC), the Joint Curriculum Advisory Committee (JCAC), and the Recruitment and Admission Committee (RAC), preparing agendas at the Chair's direction, circulating pre-read materials at least ten business days before each meeting, recording and circulating minutes, and maintaining each committee's records.

• Maintain committee rosters and charters, collect confidentiality and FERPA acknowledgments from committee members, and archive superseded rosters and charters with version and date.

Evaluation and Assessment Support:

• Distribute the Clinical Site Evaluation, Preceptor Teaching Effectiveness Evaluation, Clinical Partner Feedback Survey, Alumni Survey, and Employer Survey on their scheduled cycles, track completion, and follow up with non-respondents.
• Maintain alumni contact information in program records for post-graduation survey administration.

Stakeholder Communication:

• Serve as a liaison with internal departments (e.g., legal, HR, IT, simulation center).
• Communicate with clinical partners and external vendors as needed.
• Draft and edit communications, reports, and summaries for stakeholders.

Other Duties:

• Supervise Staff and/or students.
• Work both independently and within a complex structured team.
• Use office equipment.
• Schedule appointments and maintain calendar for projects.
• Other duties as assigned.

Desired Qualifications:

• Ability to demonstrate and provide quality customer service.
• Extensive administrative support experience, ideally in healthcare or academic administration.
• Strong organizational and project management skills.
• Comfortable working with providers, hospital systems, and academic leadership.
• Experience with credential verification, compliance tracking systems, and educational records management.
• Proficiency with Microsoft 365 (Planner, To Do, Teams, Word, Excel).
• Ability to clearly communicate to perform essential functions.
• Familiarity with COA accreditation or similar regulatory processes.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
• Hybrid work schedule.
• This position is full-time, and the incumbent must be available Monday - Friday, 8am-5pm.

Department Statement:

The Edson College of Nursing and Health Innovation is distinguished as a model for excellence and inspiration in nursing and interprofessional practice, education and research to advance knowledge and innovative practice models, and new solutions to optimize the health and well-being of our diverse local, national and global communities.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Downtown Phoenix

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.