The UI/UX Designer creates excellent end-user interactions and overall experience for those users navigating our data-dense web-based applications and websites. The UI/UX Designer seeks to improve the user experience by suggesting interactions that are simple, useful, scalable, accessible, and visually compelling. They collaborate with teams and individuals across a wide variety of departments as needed: Development Product, Operations, Sales, Marketing, and external clients.

Responsibilities:

• Deep knowledge of design tools.
• Creates standard usability testing plans and executes.
• Works effectively with various stakeholders, including target users, to bring together a product design.
• Takes initiative in gathering requirements and personal development and validation.
• Support and mentor less-experienced UI/UX designers.
• Oversees the user interface and overall customer-experience design for our key web applications.
• Manages and prioritizes multiple project timelines in a fast-paced environment.
• Adopts a data-driven approach to present design solutions.
• Maintain and evolve design systems and guidelines.
• Leverages AI-powered design and research tools to accelerate ideation, prototyping, and usability analysis.
• Any other reasonable activity required by management.

Required Skills:

• Mastery of design software like Sketch, Figma, or Adobe XD.
• Knowledge of HTML, CSS, JavaScript, and familiarity with modern JavaScript frameworks (e.g., React, Angular, etc.).
• Experience with AI-assisted design tools such as Figma AI, Adobe Firefly, or Uizard for rapid concept generation and prototyping.
• Familiarity with AI copiloting/code-generation tools (e.g., GitHub Copilot, Cursor, Claude, or similar) for prototyping interactive components and bridging design-to-code handoff.
• Experience using generative AI tools (e.g., ChatGPT, Claude, Midjourney) for content drafting, UX copy, persona generation, or visual concept exploration.
• Understanding of AI-driven UX research and analytics tools (e.g., Maze, UserTesting AI, Hotjar AI, FigJam AI) for synthesizing usability findings and user feedback at scale.
• Ability to apply AI-based accessibility checkers (e.g., Stark, Adobe Firefly accessibility tools) to validate WCAG compliance.
• Enthusiasm for design work in a software-as-a-service company.
• Driven by client satisfaction.
• Strong teamwork skills.
• Ability to manage own time and deliver expected results on time.
• Commitment to continuous learning and improvement, including staying current on emerging AI design tools and workflows.
• Exceptional analytical skills.
• Strong computer skills, including proficiency in Microsoft Office and Microsoft Copilot/other AI productivity assistants.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education and Experience:

• Bachelor's/master's degree in engineering or a related field.
• 4+ years of experience