Über diese Senior Product Owner (Loyalty Core, RM3 Price & Promotion Engine) Stelle bei Makro PRO

Makro PRO · Vor Ort · Suan Luang, Bangkok, Thailand

This role owns four connected product areas that together drive how Makro prices, promotes and rewards its customers across channels and markets: Loyalty Core (points, tiers, campaigns and membership), the RM3 Price and Promotion Engine (the real-time pricing and promotion calculation behind online, offline and third-party sales), Catalog including the Key Account Pricing Module for credit customers, and Voucher (online and offline).

The common thread is pricing and promotion logic that must behave consistently for every customer type and in every market. The Senior Product Owner will work across Thailand, the Philippines, Cambodia and Myanmar, and will be accountable for making sure loyalty rules, promotion rules, voucher rules and key account pricing work together instead of conflicting.

The Tech Lead leads engineering delivery and architecture, but this role must be technically sound enough to specify API-level behavior, challenge design trade-offs and troubleshoot pricing discrepancies with the team.

Key Responsibilities

Own the roadmap for Loyalty Core: points accrual and redemption, membership and tier models, campaigns, referral and mission-based programs, and the admin portal approval workflow for international markets
Own the RM3 Price and Promotion Engine: simple, slab and complex promotions, channel-based promotions, per-customer purchase limits, and the get-price, calculate-invoice and promotion-advice APIs used by online, offline and third-party channels
Own Catalog and the Key Account Pricing Module: pricing and margin calculation for credit and key account customers, approval flows through Commercial Hub, and the salesman portfolio capability
Own Voucher across online and offline channels, including unifying the two experiences and controlling abuse and fraud
Ensure pricing logic is consistent across loyalty, promotions, vouchers and key account pricing; identify and resolve rule conflicts before they reach customers
Support market rollouts in the Philippines, Cambodia and Myanmar, including localization, POS integration and market-specific dashboards
Work with Marketing, Buying, Finance, Credit Sales and market teams to capture requirements and prioritize the backlog
Write PRDs and acceptance criteria, run sprint planning and UAT with the engineering and QA teams, and coordinate releases
Support platform modernization work such as the Mendix to Next.js migration, balancing technical debt against business features

Requirements

5–8 years of product management or product ownership experience, ideally with loyalty, pricing, promotion or voucher engines in retail, wholesale or e-commerce
Technical credibility: comfortable reading API specifications, reasoning about request and response behavior, event-driven and microservice architectures, and basic SQL for validating data
Strong analytical ability to work through layered pricing and promotion rule hierarchies and spot edge cases and conflicts
Experience managing several product areas at once with sound prioritization
Experience working across multiple markets or regions, including localization and rollout coordination
Strong stakeholder management across Marketing, Buying, Finance, Credit Sales and technology teams
Fluency in English; Thai is an advantage

Nice to Have

Experience designing loyalty programs (points, tiers, referral, gamified missions)
Experience with B2B, credit or key account pricing and margin management
Familiarity with Oracle Retail or similar retail merchandising and pricing systems
Exposure to third-party seller or marketplace integrations
Experience with POS integration for promotions and vouchers

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Bei Makro PRO bewerben

Über Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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