We’re looking for a Product Designer for our Customs & Trade Services team. In this role, you’ll design the tools that enable users to navigate customs, compliance, and ever-changing regulations across global shipments. You’ll drive design decisions, simplify highly complex customs processes, and help shape how technology transforms an industry undergoing significant modernisation. Your work will set a high standard for design quality, support global trade compliance, and influence the direction of products with broad impact for both customers and internal teams.

You Will:

• Apply a systems-thinking mindset to design decisions, proactively addressing edge cases to deliver robust, high-impact solutions.
• Conduct user research and gather insights.
• Leverage AI and emerging technologies to drive efficiency and elevate design outcomes.
• Collaborate across functions to define and execute the design vision and strategy in a complex, rapidly evolving environment.
• Give and solicit feedback from other designers to continually raise our bar for quality.
• Build prototypes to share and test concepts.
• Translate deep user research into actionable requirements that champion user needs.
• Recommend and implement enhancements to the design system for greater consistency and flexibility in customs products.

You Should Have:

• 4+ years professional hands-on design experience.
• Demonstrated influence and initiative in shaping design visions, strategies, and standards.
• Expertise in crafting and evolving scalable interaction patterns and design systems.
• Ability to clearly articulate your work and rationale in a dynamic, agile environment
• Strong cross-domain knowledge with the ability to tackle complexity and provide high-level UX guidance across teams.
• Proven collaborator with a drive for process improvement, inclusion, and continuous growth for yourself and your team.
• A degree in HCI, UX, Interaction Design, or related fields are preferred.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What's in it for you:

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
• Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
• Amazing office in the heart of Amsterdam. 
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

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