Markel USB Test Center of Enablement (TCoE) is seeking a Principal QA Engineer to establish enterprise-grade testing standards, governance frameworks, and automation blueprints that drive consistent, high-quality QA delivery across USB

Key Responsibilities
Own end-to-end and system integration test strategy for one or more insurance value streams (Policy, Claims, Billing, Data etc.)
Design, develop, and maintain scalable automation frameworks (Playwright, Postman) integrated within CI/CD pipelines
Provide oversight to a distributed team of onsite and offshore QA engineers, establishing standards for test design, defect management, and reporting
Translate business and regulatory requirements into testable scenarios for insurance systems (policy administration, claims, billing platforms)
Conduct root-cause analysis of defect leakage, production incidents, and data or reporting discrepancies
Evaluate and pilot emerging tools and methodologies (e.g., AI-assisted testing, low-code automation) to drive continuous improvement in efficiency
Manage multiple concurrent projects, adjusting priorities in response to evolving release schedules and business requirements

Required Qualifications
Minimum 8 years of experience in quality assurance/testing,
Direct experience testing insurance systems (PolicyCenter, Guidewire, claims, or billing platforms strongly preferred)
Demonstrated proficiency in automation, including the ability to independently develop and maintain code (Playwright, Selenium, API testing tools)
Proven track record of collaborating with distributed teams across onsite and offshore locations
Superior written and verbal communication skills, with the ability to adapt technical detail to the intended audience, from engineering staff to executive leadership
Demonstrated success managing multiple parallel workstreams under time-sensitive conditions

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

We’re all about people | We win together | We strive for better 

We enjoy the everyday | We think further 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

Caution: Employment scams 

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: 

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses. 

We would also ask that you please report any job employment scams related to Markel to [email protected]. 

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  

Should you require any accommodation through the application process, please send an e-mail to the [email protected].    

No agencies please.