Über diese Operations & RFI Associate Stelle bei Bfsaul
Bfsaul · Hybrid · Bethesda, Maryland
Company Overview:
ASB Real Estate Investments, a division of ASB Capital Management LLC, is a leading U.S. real estate investment management firm from over 300 institutional clients. Headquartered in the Washington, D.C. area, ASB invests in major markets across the United States, concentrating in industrial, multifamily, office, retail, and self-storage properties.
ASB has built success around talented, hard-working individuals who collaborate to gain a broad and integrated understanding of real estate disciplines to deliver attractive risk-adjusted returns. We encourage a culture of collaboration, and all members of our team engage in offering their points of view on major decisions in an extremely inclusive management process.
JOB PURPOSE:
The Client Services Operations & RFI Associate will support Relationship Managers in maintaining and developing strategic relationships with investors and their advisors. The ideal candidate will integrate themselves in all Client Service team activities and processes to enhance coordination, transparency, efficiency, accuracy, and timeliness of the team’s core activities. The candidate will be a key team member and is expected to develop robust relationships across the ASB team while serving stakeholders both within and outside of ASB.
Summary of Competitive Benefits & Perks:
Company Core Values:
DUTIES & RESPONSIBILITIES:
The ideal candidate will be leading coordination of timely and accurate RFI’s/DDQ’s/RFP’s (“RFI’s”), for institutional investors and their advisors. They will also provide primary support for marketing initiatives, client on-boarding, capital tracking, management reporting and periodic client/consultant requests for information.
Core RFI/DDQ/RFP activities and responsibilities:
(Approximately 60% of the candidate’s time will be spent in the highly concentrated and high focus activities of coordinating and reviewing quarterly RFI’s)
Client Services support activities (40%)
(This aspect of the role is critical in establishing a culture of perpetual, highly responsive client service to over 300 investors and their advisors)
Cross Functional Support
In coordination with the Graphics Design Coordination & Client Service Operations Support and Group Head, provide backup on key duties, as needed, and in fulfillment of a highly responsive client service culture. Due to workflow seasonality/variability, back up coverage may represent a meaningful portion of the role. Examples include binding presentation books and constant contact distributions.
DESIRED SKILLS:
- Support-oriented collaborative team player, motivated to complete tasks and succeed in a fast-paced knowledge-based business while supporting and taking direction from three client relationship managers.
- Proven success in setting and achieving goals.
- Excellent written and verbal communication skills and the ability to effectively communicate with all levels of internal and external clients.
- Pro-active, organized, and energetic self-starter with the willingness to work hands-on to develop and execute a variety of capital raising support and client relations activities.
- Ability to make decisions, prioritize and manage multiple tasks and meet deadlines in a fast-moving environment.
- Highly proficient in Microsoft Excel, Word, PowerPoint, and understanding and administration of relationship databases, such as Salesforce.
- Ability to work extended hours as necessary.
EDUCATION/BACKGROUND:
- Bachelor’s Degree desired but not required in marketing or business but must have a minimum of 7 to 10 years experience in client service related experience as described within.
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of ASB Investment Management's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
ASB Real Estate Investments is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance.
If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000.
Equal Opportunity Employer/Veterans/Disabled
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