Inbound: receiving fresh grocery

• Unload and receive pallets of fresh, refrigerated product from vendors

• Verify physical counts against the purchase order/invoice and resolve discrepancies

• Inspect product on arrival for temperature, quality, damage and code dates; reject or flag product that doesn't meet standards

• Move product into cold storage quickly to protect the cold chain, and put away to the correct temperature zone and location

• Rotate stock using strict FIFO/FEFO practice to manage waste and spoilage

• Pull expired, damaged or out-of-spec product and record it accurately

Outbound: picking, packing and loading trucks

• Pick fresh grocery orders accurately and on time using handheld scanners

• Pack orders by temperature zone (ambient, chilled, frozen) using the right totes, liners, insulation and ice packs or dry ice

• Label, stage and build outbound loads by route and departure time

• Load totes onto delivery trucks safely, keeping product at temperature until departure

• Confirm load accuracy and complete outbound paperwork or system scans before trucks leave

• Handle returns and unloaded product, re-shelving or disposing of it per food safety rules

Food safety and site standards

• Follow all health, safety and sanitation guidelines for fresh and perishable food

• Log temperatures for coolers, freezers and trucks as required

• Clean and sanitize work areas, totes, carts and cold storage on a set schedule

• Keep the dock, cooler, freezer and pick areas clean, organized and safe

Physical requirements of the role

• Work in cooler and freezer environments for extended periods throughout shifts

• Stand, push, pull, squat, bend, reach and walk during shifts

• Use pallet jacks, carts, dollies and other equipment to move product safely

• Handle, scan and move product in a safe and well-organized manner