Jobs Companies Xcellink Pte Ltd Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01

Über diese Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01 Stelle bei Xcellink Pte Ltd

Xcellink Pte Ltd · Vor Ort · Tampines Ave, South East, Singapore

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore
Work Arrangement: Onsite
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

Key Responsibilities
*Aruba Networking experience is a must.

  • Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.
  • Assist with network equipment testing, troubleshooting and configuration verification.
  • Support equipment onboarding, connection checks and functional validation.
  • Ensure network configurations are aligned with existing architecture, standards and operational practices.
  • Support wireless site surveys, Wi-Fi testing and troubleshooting.
  • Perform day-to-day wireless network operations support.
  • Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.
  • Assist with analysing wireless coverage, interference and performance issues.
  • Support network optimisation, expansion and change requirements.
  • Maintain standard configuration templates, documentation and operating procedures.
  • Follow up on network incidents and troubleshooting cases through to resolution.
  • Support network asset, model and version tracking.
  • Assist with daily network service requests and change requests.

Requirements

  • Relevant experience in Aruba wired and wireless networking environments.
  • Hands-on exposure to network troubleshooting and operational support.
  • Experience supporting Wireless Access Points (APs).
  • Familiarity with standard network configuration, documentation and asset management.
  • Able to work independently in an onsite operational environment.
  • Good communication and troubleshooting skills.
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Über Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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