Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

We are seeking a highly skilled and proactive System Administrator & Infrastructure Engineer specializing in Microsoft Dynamics 365 Supply Chain Management (SCM) / Finance & Operations (F&O), with strong expertise across Azure infrastructure services. This manager-level role is ideal for professionals who excel in platform stability, system governance, performance optimization, and infrastructure leadership within enterprise environments.

As part of our India-based support team, you will collaborate closely with global teams to ensure seamless system operations, enforce best practices, and drive improvements across cloud-hosted D365 environments and their integrations. You will lead and mentor junior engineers during the C Shift and contribute to architectural decision-making and environmental governance.

Key Responsibilities:

NetSuite Configuration & Development:
• Configure standard NetSuite features (forms, fields, records, workflows, roles).
• Develop SuiteScript (Client, User Event, SuiteLets, RestLets, Map/Reduce) using approved design patterns and code best practices.
• Create saved searches, reports, and dashboards.
• Perform data imports/exports using CSV tools.
• Basic understanding of API's (REST, SOAP, SFTP/Flat File)

Delivery & Support:
• Execute assigned technical tasks from detailed design documents.
• Support implementation activities such as build, confirm and deploy.
• Assist with defect resolution and enhancement requests.
• Provide post-go-live support for assigned tickets.

Testing & Quality:
• Execute unit and UAT test cases.
• Participate in UAT support and defect triage.
• Validate fixes and regression impacts.

Documentation:
• Maintain technical documentation for scripts, configurations, and integrations.
• Update deployments using Azure DevOps.

Collaboration & Learning:
• Work closely with Level 2 consultants and functional consultants.
• Participate in code reviews as a learner.
• Actively pursue NetSuite certifications and skill development.

Scope & Autonomy:
• Works from predefined designs.
• No ownership of solution design or client advisory.
• Escalates complex issues promptly.

Qualifications:

Technical Skills Required:
• NetSuite Expertise: Good understanding of the NetSuite ERP platform.
• SuiteScript: Proficiency in SuiteScript for customization and extension.
• System Integration: Good understanding with API's, RESTlets, and other tools.
• Programming Languages: Proficiency in JavaScript for SuiteScript development.

Experience & Skills Required (Staff Level):
• 1-3 years' experience in ERP systems, software development, or technical consulting
• Exposure to NetSuite through coursework, internships, or entry-level project work preferred.
• Experience supporting implementations, enhancements, or application support in a supervised environment.
• Strong problem-solving and analytical skills.
• Hands-on experience with at least one ERP or SaaS platform is a plus..
• Excellent documentation and knowledge-sharing abilities.
• Commitment to continuous improvement and industry awareness.
• Certification in NetSuite SuiteScript and Integrations is a plus.
• Bachelor's degree in Computer Science, Information Systems, or related field.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.