Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

You'll work in a team of highly skilled professionals on a large-scale global platform spanning more than 20 data centers, with hundreds of Microsoft SQL Server instances hosting thousands of databases.

Our database platform provides the foundation on which our applications run, making the DBA role essential to the stability and performance of the entire platform. Your work will help keep this foundation reliable, efficient, and ready to support our products as they continue to grow and evolve.

What you'll do

• Ensure our production databases remain stable, available, and performant.
• Set up and continuously improve monitoring and alerting to identify potential issues before they become incidents.
• Investigate and resolve database performance issues, deadlocks, replication problems, and other production incidents.
• Collaborate with developers on designing and implementing reliable, scalable database solutions.
• Propose, design, and implement replication solutions to support data availability and application requirements.
• Plan and implement database migration strategies that minimise downtime and operational risk.
• Support and perform database deployments, ensuring changes are introduced safely and efficiently.
• Build and improve tools and automations that make database operations more reliable and efficient.
• Participate in stress testing, analyse database behaviour under load, and help identify performance bottlenecks.

What makes you a strong fit

• You bring mid- to senior-level Microsoft SQL Server experience, combining database administration with strong T-SQL development skills.
• You have a solid understanding of relational database concepts, design, and data modelling.
• You have a strong troubleshooting mindset and can independently investigate performance issues, deadlocks, replication problems, and unexpected database behaviour.
• You can improve database performance through query tuning, indexing, and execution-plan analysis.
• You understand how applications interact with databases, including connections, transactions, and common performance challenges.
• You have a production-first mindset and understand the potential impact of database changes on live services.
• You are proactive and look for potential issues before they develop into production incidents.
• You are detail-oriented and precise when working on migrations, deployments, and configuration changes.
• You take ownership of your work and follow tasks through from planning and implementation to validation.
• You communicate clearly and collaborate effectively with multiple developer and engineering teams.
• You are comfortable using English as your day-to-day working and communication language.
• You have a basic understanding of AI-assisted technologies and concepts, such as prompting, Model Context Protocol (MCP), and AI skills.

Nice to have

• Hands-on experience with Microsoft SQL Server replication.
• Basic programming or scripting skills.
• Familiarity with Windows Failover Cluster and Always On Availability Groups.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with hybrid way of work
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.