Located in:

Duties and Responsibilities

The duties include, but are not limited to:

• Assist with/complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes.
• Greeting patients and verifying/inputting demographic information into Practice management system.
• Collecting and inputting all valid licenses and insurance information.
• Collecting and posting all co-payments and payments made at time of service.
• Maintaining/organizing patient documents/files
• Answering phones, scheduling appointments, taking messages
• Reconciling co-pays and time of service payments collected daily
• Filing/labeling/sending outbound and inbound faxes
• Maintain confidentiality and use discretion when handling patient’s medical records and information.
• May perform charge entry process.
• Completing referrals for a specialist
• Prior authorization requests from patients and/or providers
• Filing any/all paper 
• Rooming patients when checked in and provider is ready to treat the patient
• Performs miscellaneous job-related duties as assigned

Qualifications or Education, Training and Experience

• High School graduate or equivalent. Computer literacy required.
• 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.
• Experience of working in the health or other public sector organization helpful, but not necessary.

Featured Benefits:

• Health, dental, and vision insurance.
• 401K with automatic employer contribution.
• PTO and Paid Holidays.
• Company paid Life Insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of Wellness programs. 

The compensation range for this position is $18.00/hour– $23.00/hour. Compensation is based on the level and requirements of the role. 

Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data