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Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

Under general supervision, assists provider including all back office duties. Provides nursing support with various functions such as; invasive procedures, medication administration, performing appointment and registration scheduling functions. Assists the RN with clinical clerical functions. Ensures smooth work and patient flow within the clinic.

Essential Functions:

• Accurately and efficiently takes vital signs and basic historical patient data. Identifies abnormal patient findings. Communicates patient concerns or significant changes in patient’s health status to provider or RN. (10%)

• Assists provider in setting up for procedures including aseptic and sterile techniques; provides safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal); obtains EKGs, orders appropriate tests as directed by provider; and schedules specialty and follow-up appointments as directed by provider. (10%)

• Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures a variety of other medically related tasks within their scope of knowledge. (10%)

• Assists in the coordination of clerical information necessary to provide patient care. This may include, but is not limited to: • Referrals. • Assisting patients with appointments if necessary. • Faxing of pertinent medical information. • Maintains patient medical record and other information. Ensures patient confidentiality • Assists patients with the arrangement of tests and treatments prescribed by physician. • Assisting the provider or registered nurse in providing routine treatment instructions. • Test results & patient follow-up (10%)

• Checks in patient by escorting patients from reception area to exam room and communicates information regarding any extended wait or delay in appointment time. (10%)

• Documents accurately and appropriately in patient medical record. (10%)

• Reports change in patient condition to appropriate health care provider in a timely manner. (10%)

• Prepares exam and treatment rooms with necessary instruments/supplies. Prepares and maintains clinical and office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. (10%)

• Maintains a safe environment by practicing sound safety and infection control practices according to agency policies and procedures. Helps to identify safety and infection control issues. (10%)

• Engages in performance appraisal on a routine basis by accepting and providing constructive feedback and integrates feedback into practice. Participates in competency reviews as required by department. Assumes accountability for achieving goals set jointly with the manager for the next evaluation period. Participates in the peer review process. (5%)

• May perform phlebotomy and perform various laboratory procedures after competency verified. Maintains safe collection and processing of laboratory specimens. (5%)

Education:

• Certificate from a clinical Medical Assistant school Required or Accredited program of Licensed Practical Nursing with an active LPN license Required

Work Experience:

• Completion of a 160 hour Externship Required or

• 6 months direct patient care experience in an outpatient setting Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required

Knowledge, Skills and Abilities:

• Knowledge of medical office practice.

• Knowledge of examination, diagnostic, and treatment room procedures.

• Knowledge of and the ability to use medical equipment and instruments to administer patient care.

• Knowledge of common safety hazards and precautions to establish a safe work environment.

• Skill in assisting in a variety of treatments as directed.

• Skill in taking vital signs.

• Skill in maintaining records and recording test results.

• Skill in establishing and maintaining effective working relationships with patients, employees, physicians and the public.

• Ability to maintain quality control standards.

• Ability to react calmly and effectively in emergency situations.

• Ability to interpret, adapt and apply guidelines and procedures.

• Ability to communicate clearly.

• Bilingual skills preferred.

• Ability to learn and be proficient in electronic health record documentation.

• Utilize equipment and technology safely to provide patient care, upon completion of training and competency for applicable clinical area.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with exceptional retirement contributions, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Social security replacement retirement plan with employer contribution of 3%

• On-site employee fitness center and wellness classes

• Community resource navigation support

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Education & development opportunities including career pathways and coaching

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.