The Market Demand Planner owns the consensus demand forecast for assigned markets, translating local commercial intelligence into a reliable, decision-ready plan that connects market realities to supply chain execution. As the point person between local stakeholders —commercial leadership, marketing, sales, and finance — and the broader supply chain organization, the role contributes to the Market Demand Review Meeting (MDRM), drives IBP process adherence, and is accountable for forecast accuracy and bias performance at the market level. 

Reporting to: Head of Demand Planning and Customer Operations 

Responsibilities & Accountabilities

 Demand Forecasting & Market Intelligence 

• Generate and own the consensus demand forecast by incorporating local and regional market intelligence, statistical inputs, and stakeholder feedback
• Develop scenarios to reflect best- and worst-case demand
• Maintain forecast assumptions to ensure traceability and accountability for all changes
• Evaluate and apply allocations for constrained products
• Manage distributor forecasts for non-affiliate markets 

IBP Process & Market Demand Review Leadership 

• Lead the local IBP process for assigned markets, adhering to planning cycle timelines and frozen horizon guidelines
• Prepare materials and contribute the monthly MDRM and pre-DRM sessions with commercial and brand leads
• Drive the risks and opportunities process as part of each monthly cycle
• Escalate unresolved forecast topics to senior demand planning leadership
• Drive IBP maturity growth for assigned markets
• Contribute to process improvement as part of the broader IBP community
• Manage demand for new product introductions (NPI), coordinating with site teams to agreed launch timelines 

Supply Planning & Inventory Alignment 

• Align with supply planning on finished product inventory plans in support of agreed inventory policies
• Manage short-term supply challenges in collaboration with regional and site supply planning teams
• Monitor inventory health including short shelf-life and slow-moving stock 

KPI Ownership & Performance Management 

• Deploy and track Forecast Accuracy and Forecast Bias KPIs for assigned markets and products 
• Drive root cause analysis and cross-functional action to improve performance 

Stakeholder Management 

• Manage relationships across commercial, finance, and supply chain to ensure aligned expectations
• Support Global and Regional IBP deployment and maturity elevation
• Lead with a customer-focused mindset to ensure demand and supply meet budgetary plans and customer needs 

Qualifications, Skills & Experience

• Bachelor’s degree in supply chain management, Business Administration, Economics, or a related field 
• Advanced degree (e.g., Master’s or MBA) preferred 
• Certification in Supply Chain Management or IBP (e.g., APICS CPIM, IBF, IBP certification) is a plus 
• 5+ years of experience in Demand Planning, Supply Chain Planning, or a related analytical role
• Experience in IBP/S&OP environments with strong demand forecasting and statistical planning knowledge
• Proven ability to collaborate with Commercial, Finance, and Supply Chain stakeholders
• Experience driving improvements in Forecast Accuracy, Bias, and other planning KPIs
• Proficiency in SAP/planning systems (e.g., RapidResponse, SAP IBP, APO) and advanced Excel skills
• Experience working in a global, matrix organization is preferred 

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor  visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

 To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.