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Manager, Source-to-Contract, Americas

The Manager, Source-to-Contract, will ensure that the Regional Service Delivery, Source-to-Contract organization, delivers results in support of Global Services, One Procurement and Johnson & Johnson business strategy and objectives. The role works directly with the business, category teams, and the broader function. Additionally, the role contributes to and/or owns the operational execution of prioritized category strategy implementations, sourcing and contracting activities, contract negotiations, and other critical functional activities. The role works closely with business stakeholders, Category Procurement teams, Legal, Compliance, and other key functions to support business objectives and deliver value across the Americas region.

The Manager, Source-to-Contract, works to identify and address the needs of internal stakeholders, contributes improvements to procurement strategies, and remains abreast of current market trends and developments impacting supported spend areas and business operations.

Key Responsibilities

•  Manages a team of individual contributors and/or Supervisors and is accountable for conducting effective performance management.

•  Manages operational aspects of the team, including workflow, performance, and compliance, and ensures achievement of team goals within established timelines. Delivers against defined Service Levels.

•  Ensures compliance with applicable regulatory, legal, and company policies, standards, and procedures.

•  Partners with Category Procurement teams, Legal, Compliance, IT, Security, and other relevant functions to align sourcing and contracts with category strategy, data privacy, cybersecurity, and regulatory requirements.

•  Oversees and actively participates in the day-to-day operations of the Source-to-Contract function, including sourcing event management, negotiation of commercial and non-commercial terms, contract drafting and execution, and stakeholder management activities.

•  Collaborates with multiple departments in the development and execution of strategies and plans that improve the organization's profitability and competitive position, utilizing market intelligence, risk assessments, and total cost projections.

•  Communicates effectively with stakeholders to provide visibility into key initiatives, sourcing activities, project progress, and operational achievements.

•  Drives continuous improvements in user experience, effectiveness, efficiency, and process simplification across assigned areas of responsibility, leveraging digital capabilities and automation opportunities where appropriate.

•  Supports the development, testing, adoption, and continuous improvement of automation and AI-enabled solutions that enhance process efficiency, scalability, compliance, and user experience.

•  Supports digital requirements discipline by gathering, documenting, and translating business requirements related to data, data quality, data lineage, integration points, and privacy and security controls.

•  Creates value by developing strong, trusted relationships with business partners, procurement stakeholders, and suppliers, proactively understanding their needs and helping deliver effective sourcing and contracting outcomes.

•  Leads change management efforts through training, coaching, communication, and adoption support for new processes, technologies, and ways of working.

•  Integrates Johnson & Johnson's Credo and Leadership Imperatives into team goals and decision making.

Qualifications

Education

•  Bachelor's Degree or equivalent university degree is required.

•  An MBA or further advanced degree is preferred.

Experience and Skills

Required

•  5-7 years of Procurement, Finance, Supply Chain, Shared Services, or other relevant business experience.

•  Prior experience leading teams within a matrixed structure and/or shared services or service delivery environment.

•  Strategic mindset with disciplined, data-driven thinking and the ability to balance operational execution with longer-term planning.

•  Strong collaboration, communication, and influencing skills. Regarded as a constructive representative of Source-to-Contract and Procurement, capable of effectively communicating priorities, influencing outcomes, and building strong collaborative relationships internally and externally.

•  Demonstrated customer-centric mindset with a track record of influencing stakeholders and delivering value-oriented outcomes.

•  Learning agility and openness to change. Comfortable operating in a dynamic and evolving environment with ambiguity.

•  Fluency in English, written and oral, is required.

Preferred

•  Strong understanding of Sourcing and Contracting processes, including sourcing event management, negotiation of commercial and non-commercial terms, contract lifecycle activities, and Source-to-Settle operations.

•  Experience in one or more Procurement functional domains, including Strategic Sourcing, Contracting, Category Management, Source-to-Pay, or Accounts Payable.

•  Experience working within highly regulated industries and complex global organizations.

•  Shared Services industry experience.

•  Fluency in Spanish, Portuguese, French, or another language relevant to the Americas region is preferred.

Other

•  Requires up to 5% domestic and international travel.

Work Location & Schedule

This position will be part of the Americas Service Delivery Procurement organization and will primarily support the Americas region. To ensure effective collaboration with stakeholders across Americas, the role requires partial coverage of Americas time zone working hours.

Shift: Monday to Friday

Hours: 8:00 PM – 5:00 AM (US EST time)

Duration: 8 hours per day

Required Skills:

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