The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: Memorial Sloan Kettering Cancer Center (MSK) is seeking an experienced Manager, Laboratory Medicine to oversee the Main Hospital Rapid Results Lab (MHRRL).   This an exciting opportunity for a laboratory leader with strong expertise in hematology and/or clinical chemistry to support high-quality diagnostic testing, lead a dedicated team of laboratory professionals, and contribute to exceptional patient care.

The ideal candidate will bring a strong technical foundation, demonstrated leadership experience, and a commitment to operational excellence, quality improvement, and staff development in a dynamic clinical laboratory environment.

Role Overview

• Oversee the daily technical and administrative operations of the Main Hospital Rapid Results Lab, ensuring efficient workflows, accurate testing, and timely delivery of results.
• Provide technical leadership and expertise in hematology and/or clinical chemistry, including troubleshooting complex laboratory issues and supporting testing operations.
• Manage, mentor, and develop laboratory staff through effective scheduling, training, competency assessments, performance evaluations, and professional development.
• Ensure compliance with institutional policies, laboratory safety standards, and applicable regulatory and accreditation requirements.
• Collaborate with laboratory leadership, physicians, nursing teams, and other clinical partners to resolve operational challenges and support patient care.
• Lead quality assurance, process improvement, and workflow optimization initiatives to enhance laboratory efficiency and service delivery.
• Oversee laboratory instrumentation, equipment maintenance, inventory, and supply management to ensure uninterrupted operations.
• Support the evaluation, validation, and implementation of new laboratory methodologies, instrumentation, and technologies.
• Participate in budget planning, resource allocation, and financial management to support departmental goals.
• Maintain regulatory readiness through oversight of laboratory documentation, proficiency testing, quality management, and inspection preparation.

Key Qualifications

• Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related laboratory science field.
• More than 10 years of experience supervising clinical laboratory sections, as specified in the approved job description.
• Strong technical expertise in hematology and/or clinical chemistry, including laboratory testing, instrumentation, troubleshooting, and quality control.
• New York State Clinical Laboratory Technologist license required.
• ASCP MT/MLS certification preferred.
• Demonstrated experience overseeing clinical laboratory operations, managing staff, and maintaining regulatory compliance.
• Experience with laboratory quality management systems, process improvement, and operational performance.

Core Skills

• Strong leadership and people management skills, with the ability to motivate, mentor, and develop high-performing teams.
• Excellent critical thinking, analytical, and problem-solving abilities, particularly in resolving complex technical and operational challenges.
• Effective communication and interpersonal skills, with the ability to collaborate across laboratory and clinical teams.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Sound judgment and decision-making skills, with a proactive approach to problem resolution.
• Commitment to quality, patient safety, regulatory compliance, and continuous improvement.
• Ability to drive operational efficiencies, adapt to changing laboratory needs, and foster a collaborative team environment.

Additional Information

• Location: Main Hospital, 1275 York Avenue, New York, NY
• Schedule: 9 am – 5 pm, Monday – Friday, flexibility as needed
• Reporting To: Associate Director, Laboratory Medicine

Helpful Links:

• Compensation Philosophy
• Benefits

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.