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The opportunity:

As an Experienced Commissioning & Service Engineer at Hitachi Ltd, you will provide expert technical support, maintenance, and troubleshooting for complex Hitachi products and systems directly at customer sites, ensuring optimal performance and customer satisfaction.

How you’ll make an impact:

• You will perform installation, commissioning, preventative maintenance, and repair of Hitachi equipment and systems, including complex hardware and software components, diagnose and resolve technical issues on-site, utilizing advanced troubleshooting techniques and diagnostic tools.

• You will conduct system upgrades, modifications, and enhancements as required, ensuring minimal disruption to customer operations, provide technical guidance and training to customer personnel on the operation, maintenance, and basic troubleshooting of Hitachi products.

• You will document all service activities accurately and thoroughly, including problem descriptions, resolutions, parts used, time spent, collaborate with internal engineering, sales, and support teams to escalate complex issues and provide feedback for product improvement.

• You will maintain a high level of customer satisfaction through professional communication, timely service delivery, effective problem-solving, adhere to all company safety policies and procedures, as well as customer site regulations, manage spare parts inventory, logistics for assigned service regions and participate in on-call rotations and travel extensively as needed to support customer requirements,

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.

• More than 5years of experience in HV sectors of the Electrical industry, knowledge of testing methodologies is mandatory.

• Proven expertise in diagnosing and repairing electromechanical systems, control systems, and software applications, excellent problem-solving, analytical, and critical thinking skills and experience of the Hitachi MACH Control & Protection System is desirable.

• Ability to work independently in challenging environments and manage multiple priorities effectively. Valid driver's license and a clean driving record are required.

• Ability to travel frequently (up to 75%) and work flexible hours, including evenings and weekends, as needed.

• Exceptional communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.

More about us:

At Hitachi Energy Australia, we offer you:

 • Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

• International working environment and empowering working culture.

 • On Job Training will help you to grow and enhance your skills.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.