Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Provides direction and support to business units in the areas of staffing, employee development, employee counselling, labour relations, Compliance and performance management.

Responsibilities
• Making recommendations to HR Leader and Senior Management on issues concerning employees, recruiting, turnover and compliance.
• Administering compensation programs; monitoring performance evaluation programs and revising as necessary.
• Handling employee relations issues, outplacement counseling, and exit interviewing.
• Conducting organizational effectiveness assessments and recommending programs to address issues.

• Developing Labour Relations strategies to ensure a positive work climate
• Manage Factory Compliance
• Contract Labour management.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
Level Working Knowledge:
• Applies organization's operating principles and practices within own business unit.
• Supports the mission, vision, and objectives of own department or unit.
• Assesses local and industry examples of acceptable and unacceptable business practices.
• Obtains information regarding key players, key issues, and key strategies in own unit.
• Specifies the roles and responsibilities of own business unit.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Extensive Experience:
• Seeks out what's common in conflicting points of view.
• Influences key individuals inside and outside own group and earns their respect.
• Resolves potentially harmful differences between individuals and groups of people.
• Contributes as a member on a variety of teams.
• Establishes and maintains productive working relationships within and outside of own area.
• Establishes and maintains credibility with clients and teammates.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
Level Working Knowledge:
• Detects and summarizes patterns in data and findings by producing simple reports.
• Assesses common problems and obstacles surrounding data-gathering.
• Customizes data fields to meet clients' needs.
• Interprets and explains results of a data-gathering initiative.
• Participates in projects to gather data for needs analysis.

Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
Level Working Knowledge:
• Assists employees with personal or professional problems.
• Conducts employee satisfaction surveys and documents interviewees' concerns and issues.
• Explains organizational policies, procedures and processes for dealing with employee relations issues.
• Addresses routine problems or disciplinary issues related to employee relations, such as grievances.
• Interprets and communicates employee relations policies and procedures at the local level.

HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.
Level Working Knowledge:
• Analyses policy and standards documentation and ensures organizational compliance.
• Maintains a specific set of standards and associated HR procedures.
• Communicates and refers potential exceptions upward for review and approval.
• Assists in the development and implementation of specific procedures.
• Provides feedback for the improvement of HR procedures.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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