Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Position Summary

• We are seeking an experienced HR Analyst to join our high-performing HR Shared Services team. In this role, you will provide comprehensive HR and Payroll operational support, ensuring the delivery of accurate, timely, and customer-focused services across the employee lifecycle.As a key point of contact for employees and managers, you will handle HR, payroll, and benefits-related inquiries while ensuring compliance with company policies, service-level agreements, and country-specific employment regulations.

• Key Responsibilities

• HR Operations & Employee Lifecycle Management

  • Provide end-to-end HR support throughout the employee lifecycle, including hiring, employee movements, organizational changes, and employee separations.
  • Serve as the first point of contact for employee and manager inquiries related to HR, payroll, benefits, and other HR services via phone and email.
  • Process HR transactions accurately and within established service-level agreements (SLAs).
  • Maintain employee and organizational data in HR systems, ensuring data accuracy and integrity.
  • Administer employee benefits, leave, loan repayments, claims, and other HR-related transactions.

• Payroll Administration

• • Support monthly payroll processing and payroll-related activities, including regular and ad hoc transactions.
  • Review and validate payroll data to ensure accuracy and compliance with internal policies and statutory requirements.
  • Resolve payroll inquiries and coordinate with relevant stakeholders to address issues promptly.

• Customer Service & Issue Resolution

  • Deliver high-quality customer service by responding to employee and manager requests professionally and efficiently.
  • Investigate and resolve HR and payroll issues, escalating complex matters where appropriate.
  • Maintain strict confidentiality when handling employee information and sensitive data.

• Process Improvement

  • Identify opportunities to streamline processes and improve service delivery.
  • Participate in HR transformation initiatives and continuous improvement projects.
  • Contribute to the development and implementation of best practices within the HR Shared Services environment.

• Functional Scope

  The role may involve support across the following HR functions:
  • Recruitment and Hiring Administration
  • Employee Movement & Organizational Management
  • Employee Separation (Offboarding)
  • Employee Data Maintenance & Benefits Administration
  • Time & Attendance Management
  • Payroll Processing and Administration

• Requirements

  Education

  • Bachelor's Degree in Human Resource Management, Business Administration, or a related field.

• Experience

  • 4-6 years of HR Operations, HR Shared Services, Payroll, or HR Administration experience.
  • Prior experience in a Shared Services, BPO, or HR Outsourcing environment is highly preferred.
  • Experience supporting HR operations across multiple countries or regions is an advantage.

• Technical Skills

  • Hands-on experience with SAP HR, SuccessFactors, Workday, Oracle HCM, or other HRMS platforms.
  • Strong understanding of HR operations, payroll processes, and employee lifecycle management.
  • Proficiency in Microsoft Office applications, particularly Excel.

• Core Competencies

  • Strong customer service and stakeholder management skills.
  • Excellent attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced, transactional environment.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills in English.
  • Ability to work collaboratively within large, diverse, and multicultural teams.
  • High level of integrity and confidentiality when handling sensitive employee information.

Why Join DXC?

• Be part of a global HR Shared Services organization supporting multinational clients.
• Work in a collaborative and inclusive environment.
• Gain exposure to regional and international HR and payroll processes.
• Contribute to continuous improvement and transformation initiatives that make a meaningful business impact.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.