Job Description:

Tasks and responsibilities include, but are not limited to: 

• Lead installation and deployment activities for small, medium, and large-scale high-performance computing systems in customer locations throughout North America. 

• Coordinate deployment planning and execution activities with project teams, technical leads, and customer stakeholders. 

• Serve as a technical resource for deployment teams during rack/stack, cabling, validation, and system acceptance activities. 

• Responsible for rack/stack, connecting and cabling systems according to point-to-point cabling maps and SCHD specifications. 

• Power up, validate, and run health checks on hardware, troubleshooting and driving resolution of issues to minimize deployment delays. 

• Participate in system acceptance and lead hardware issue resolution efforts during deployment activities. 

• Responsible for ordering, returning, and managing parts while onsite and following all parts handling policies and procedures. 

• Analyze, troubleshoot, and resolve complex issues involving HPE Enterprise systems, servers, storage, networking, and supporting infrastructure. 

• Act as an escalation point for deployment and operational issues. 

• Mentor and provide technical guidance to less experienced team members. 

• Assist with onboarding and training activities for new team members. 

• Contribute to process improvement initiatives and recommend best practices. 

• Provide detailed documentation of tasks, activities, lessons learned, and technical procedures. 

Skills and Requirements: 

• Must be a US Citizen. 

• Advanced understanding of Data Center IT Operations environments. 

• Strong understanding of servers, storage, networking, and HPC infrastructure. 

• Able to independently perform all deployment and support tasks with minimal supervision. 

• Demonstrated ability to troubleshoot and resolve complex hardware and infrastructure issues. 

• Strong organizational and project coordination skills. 

• Ability to provide technical mentorship and knowledge transfer. 

• Ability to lift 50 lbs.  

• Ability to stand on ladders.  

• Ability to stand for long periods of time.  

• Ability to operate manual and power hand tools. 

• Linux, Virtualization and Windows Server experience a plus.  

• US Federal Clearance is a plus.  

Education & Experience: 

• 6 - 10 years of technical experience and an Associate's Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience. 

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.