City:

What you will do:

Hourly Player, Front of House

Our Player, Front of House are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The Player, Front of House operates all major attractions and is an expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!   

In this role, your responsibilities include (but are not limited to): 

• Upselling games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them.
• Upselling retail items as well as prizing and help the guest understand how the product functions.
• Cash handling and processing transactions in accordance with The Rec Room’s standards and The Rec Room’s cash handling procedures.
• Ensuring both games and individual stations are clean, well-maintained and fully operational and assisting with restocking the Store.
• Being a trusted resource for guests’ inquiries and concerns and have a working knowledge of the venue’s pricing for special events, promotions and daily events.
• Delivering exceptional service to guests.
• Set up and tear down for functions, events and activities.

Qualifications:

This role may be a perfect fit for you if:  

• For licensed venues, candidates must be the required age of majority or older
• You preferably have some experience with customer service
• You can complete tasks with attention to detail
• You have strong problem-solving and communication skills
• Provincially applicable sell, sale, and handling of alcohol certificate.

Additional Information: 

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

While we appreciate all interest, only those candidates selected for an interview will be contacted.