Job Description:

The Hardware Engineer will be a key contributor in the Hardware Sustaining group, you will be responsible for investigating and remediating critical hardware issues involving Juniper’s flag-ship networking products. You will document and share root cause findings and drive corrective actions. You will also drive hardware quality improvements into the next generation of Juniper products, based on lessons learned from these investigations.

To be successful in this role, you will need the technical expertise to analyze and debug complex hardware products. You will require the ability to manage multiple priorities, and to drive issues to closure in a timely fashion. You will have to communicate and collaborate with multiple cross-functional teams to drive hardware quality goals. You will be a knowledge resource and an advocate for customer-focused hardware quality improvements in Juniper products.

Responsibilities:

• Lead failure analysis for critical hardware issues reported from field and factory. Determine and document root cause and corrective actions (RCCA). 
• Extract and share "Lessons Learned" from HW Sustaining failure analysis and share with appropriate Juniper teams to drive hardware quality improvement. 
• Collaborate with other Engineering and Manufacturing / Operations teams to drive corrective actions and hardware quality improvements. Work with Customer Support teams to understand and address customer hardware concerns. 
• Analyze hardware quality metrics and Repair Center findings to identify failure trends requiring investigation. 
• Provide technical leadership into multi-sourcing and change management activities on shipping products.
• Review hardware test reports for new products prior to product release. Identify any quality concerns and work with the design teams to resolve. 
• Mentor and guide junior members, foster a collaborative environment, and encourage curiosity and knowledge sharing. 

Basic Requirements:

• Bachelor’s degree or higher in Electrical, Electronics, or Computer Engineering
• 8+ years of hardware design, debug and testing experience at the board and system level. 
• Expertise in debugging hardware problems using oscilloscopes, logic analyzers, and specialized networking test equipment such as IXIA/Spirent traffic analyzers, PCI analyzers, and in-circuit emulators
• PCB design experience including schematic capture, PCB layout and routing. Familiarity with Cadence System Design tool suite. 
• Knowledge of networking hardware and associated components and interfaces such as switch ASICs, PHY, SerDes, CPU subsystems, optics, high-speed serial links, PoE, PCIe, NVMe, SATA, I2C, and USB.
• Expertise in high speed circuit design and debug. Familiarity with signal and power integrity concepts and associated test and simulation tools. 
• Ability to manage multiple concurrent priorities and make progress. Able to manage hardware debug and design projects and driving them to closure.
• Good verbal and written communication skills. Ability to communicate and collaborate effectively with cross functional teams, vendors and customers. 
• Team player with superior collaborative and project leadership skills and a focus on driving results.

Preferred Experience:

• Experience in FPGA design and debug. Familiar with Verilog HDL and common FPGA design and simulation tool suites. 
• Familiarity with Engineering Change Management and Product Lifecycle Management tools such as Agile PLM.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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