We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. 

As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, via video link, or on the phone, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. 

What we offer  

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised. 

• Full or part time hours (minimum 3 days per week). 

• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required). 

• £39,500 starting salary, rising to £40,500 after DWP/DfC approval. 

• 10% of Salary Bonus scheme (based on quality and performance). 

• Hybrid working – home and clinic based (up to 3 days per week). 

• Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9 

Other benefits  

•  HCPC/NMC fees paid and full revalidation support. 

• 15 weeks’ full maternity, adoption and shared parental pay. 

• Company pension, life assurance and Cycle2Work scheme. 

• Discounts across retail, travel, technology and wellbeing. 

• Free access to Headspace (for you and up to 5 others). 

• A paid volunteering day each year. 

• Ongoing training, development and clear career pathways. 

• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days. 

What you’ll do in this role:  

• Conduct functional assessments which include initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit.  

• Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.  

• Use IT systems to support clinical decision-making and report writing.  

• Write detailed evidence-based reports to support the DWP/DfC in making informed and objective decisions - no treatment or diagnosis required.  

• Analyse and interpret clinical information and supporting evidence.  

What are PIP and WCA?  

• Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.   

• Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.