The DOT Safety & Compliance Specialist supports the Fleet Services department by maintaining compliance with all applicable Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), company safety policies, and operational standards. This position plays a key role in monitoring driver compliance, promoting safe driving behaviors, assisting with fleet inspections, supporting driver onboarding and training efforts, and helping maintain a culture of safety throughout the organization.

Essential Duties and Responsibilities: Duties include, but are not limited to:

Driver Compliance Monitoring

• Review daily Hours of Service (HOS) violations and identify non-compliance trends.
• Conduct coaching discussions with drivers regarding HOS violations and corrective actions.
• Monitor electronic logging device (ELD) activity and ensure compliance with DOT regulations.
• Review and assign unassigned driving events to the appropriate drivers for verification and approval.
• Maintain accurate records of driver coaching and corrective actions.

Safety Monitoring and Driver Coaching

• Review inward and outward-facing camera events to identify coaching opportunities and recognize safe driving behaviors.
• Participate in driver coaching sessions to improve safety performance and regulatory compliance.
• Assist in tracking driver performance metrics and documenting progress.
• Support the implementation and monitoring of driver performance improvement plans and safety initiatives.

Fleet Compliance and Vehicle Inspections

• Conduct routine fleet yard inspections.
• Identify potential DOT violations or vehicle deficiencies and coordinate corrective action with maintenance personnel.
• Monitor vehicle compliance documentation and assist in preparing for DOT inspections and audits.
• Assist with the coordination and transportation of rental equipment and vehicles as needed.

Safety Program Support

• Participate in warehouse and facility safety inspections to identify hazards and ensure a safe working environment.
• Partner with operational leaders to address safety concerns and recommend corrective actions.
• Monitor safety trends, incidents, and near misses, escalating concerns to management when necessary.
• Assist in recognizing employees for exemplary safety performance and positive contributions.

Driver Development and Onboarding

• Collaborate with Recruiting and Operations teams regarding new driver onboarding activities.
• Assist with driver orientation, training documentation, and progress tracking.
• Monitor completion of required training and compliance requirements for newly hired drivers.

Administrative Responsibilities

• Maintain safety and compliance records, reports, and documentation.
• Prepare safety-related reports and metrics for management review.
• Support audits, investigations, and compliance reviews as assigned.
• Assist with special projects and other duties related to fleet safety and compliance.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Education and/or Experience: Bachelor’s degree (B.S./B.A.) in Occupational Safety, Safety Management, Logistics, Supply Chain Management, Transportation Management, Business Administration, or a related field; and 5 years of related experience and/or training; or an equivalent combination of education and experience. Certified Safety Professional (CSP) or Certified Director Safety (CDS) certification is desired. Prior experience in the transportation, logistics, or courier industry is preferred.

Other Skills and Abilities:

• Strong knowledge of FMCSA and DOT regulations
• Experience with audits and CSA scores
• Safety certifications (CSP/CDS/ASP) are preferred
• Experience with ELD systems, telematics, and safety analytics tools
• Excellent investigation, problem-solving, and analytical skills
• Strong communication and training abilities
• Ability to influence and drive behavioral change across teams
• Highly organized and detail oriented.
• Resourceful and creative.
• Analytical skills and problem-solving ability.
• Ability to adhere to time and attendance policies.
• Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees.
• Skillfully convey information on a wide range of topics to a diverse target audience.
• Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
• Ability to be assessable to contractors and employees as determined by department standards.
• Ability to handle confidential information.
• Maintain regular and punctual attendance.
• Effective prioritization and time management skills.
• Ability to work in a fast-paced, high-pressure, deadline driven environment.
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
• Ability to manage multiple projects and tasks simultaneously.
• A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
• Must have and maintain a verifiable Driver’s License, demonstrated safe driving record, and remain insurable through the company’s liability insurance carrier as applicable.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities

This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.

While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.

Benefits

As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.

We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.

EOE M/W/Vets/Disabled