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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Technical Facilities Coordinator

Overview

Coordinator for all technical and engineering aspects of a facility or a building with hands-on application on basic repairs and troubleshooting.

Main Responsibilities

· Manage day-to-day facilities operations by maintaining a world-class working environment to create a wonderful workplace experience for its employees.

· Carry out all minor mechanical & electrical repairs and troubleshooting in relation to facility and utilities, planned and executed in such a way to minimize risk or inconvenience to others.

· Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.

· Manage general landscaping, carpentry, fixing machinery, plumbing, heating, and wiring.

· Inspecting buildings to confirm safety standards, identifying, planning, and scheduling major repairs.

· Conduct and operate regular facilities inspections and audits.

· Be responsible for office facilities, air-conditioning, lightings, furniture, office equipment are well-controlled and office space are well-maintained.

· Ensure all site documentation are updated.

· Assist in special events within the office (e.g., furniture moving, set up multi-purpose room for training/events).

· Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations when necessary.

· Be the vendor POC on hard services for daily operations and responsible for vendors contracted under service provider.

Service Delivery

· Coordinates with Facilities Manager, fellow coordinators, HK personnel, landlord personnel and vendors to ensure that all tasks will run according to plan.

· Conduct daily walkthroughs to ensure a clean and organized office.

· Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.

· Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.

· Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

· Assist in the procurement of vendors and services as required for hard services.

· Provide coordination and support events, meeting and conference facilities as required.

· Other duties that may include but are not limited to: equipment maintenance, landlord relations and management of building access passes.

· Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations and building operations.

Client Relationship Management

· Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.

· Deliver an exceptional quality of service, as reflected by client feedback.

· Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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