This role is for one of Weekday’s clients

Min Experience: 5+ years
Location: Mumbai, Maharashtra, India
JobType: full-time

We are looking for an experienced Enterprise Sales Manager – BFSI to drive business growth by acquiring and expanding strategic accounts across the Banking, Financial Services, and Insurance (BFSI) sector. The role involves engaging with senior decision-makers across banks, Non-Banking Financial Companies (NBFCs), insurance companies, and other financial institutions to understand their business challenges and position AI-powered customer experience (CX) and automation solutions.

You will be responsible for managing complex enterprise sales cycles, building strategic relationships, and driving revenue through consultative and solution-based selling.

Requirements

Key Responsibilities

• Drive new business acquisition and revenue growth across the BFSI segment, focusing on banks, NBFCs, insurance companies, and financial institutions.
• Identify, develop, and convert strategic enterprise opportunities through proactive prospecting and account penetration.
• Build strong relationships with CXOs, business heads, technology leaders, and other key decision-makers.
• Understand client requirements and position AI-powered solutions across customer experience, conversational AI, voicebots, chatbots, and intelligent automation.
• Own the complete enterprise sales cycle, from lead generation and discovery to solution positioning, commercial negotiations, and deal closure.
• Develop consultative sales strategies and tailor solutions to address customer service automation, collections, customer engagement, and operational efficiency challenges.
• Maintain a healthy sales pipeline, provide accurate forecasts, and consistently achieve revenue targets.
• Collaborate with solutioning, product, pre-sales, and customer success teams to create compelling proposals and drive successful deal conversions.
• Monitor BFSI industry trends, identify emerging opportunities, and strengthen market positioning within the financial services ecosystem.

Key Success Metrics

• Consistently achieve and exceed enterprise sales and revenue targets.
• Acquire new strategic accounts across banks, NBFCs, insurance companies, and other BFSI institutions.
• Establish and maintain strong relationships with CXO-level stakeholders and senior decision-makers.
• Convert high-value opportunities through complex, consultative enterprise sales cycles.
• Expand market presence and share within the BFSI segment.

Required Qualifications and Experience

• 5–10 years of experience in enterprise sales, preferably within BFSI technology or the enterprise SaaS ecosystem.
• Proven track record of selling technology solutions to banks, NBFCs, insurance companies, or other financial institutions.
• Strong network and experience engaging with CXOs, business heads, technology leaders, and senior stakeholders.
• Demonstrated ability to manage long and complex enterprise sales cycles involving multiple decision-makers.
• Experience closing high-value B2B deals and consistently achieving revenue targets.
• Strong understanding of enterprise technology sales, consultative selling, and solution-based selling.
• Proficiency in sales pipeline management, revenue forecasting, and CRM tools.

Must-Have Skills

• Enterprise Sales
• Consultative Selling
• Strategic Account Development

Good-to-Have Skills

• Customer Experience (CX)
• Customer Relationship Management (CRM)
• Contact Centre Solutions

Core Competencies

• Strong enterprise hunting and new-logo acquisition capabilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to understand business challenges and translate them into technology-led solutions.
• Strong commercial acumen, pipeline management, and revenue ownership.
• Strategic account planning and relationship-building capabilities.
• High ownership, resilience, and a results-driven approach.

Preferred Qualifications

• Experience selling CX, CRM, Contact Centre, Communications Platform as a Service (CPaaS), Conversational AI, Voice AI, or automation solutions to BFSI clients.
• Previous experience working with banks, NBFCs, insurance companies, fintechs, or lending institutions.
• Understanding of BFSI workflows, including customer onboarding, collections, loan servicing, customer support, and customer engagement.
• Experience selling AI-driven solutions or digital transformation products.
• Exposure to high-growth SaaS or technology-led organizations.
• MBA or an equivalent business qualification.