Who are we hiring?

The Director, Live is responsible for booking all special events across our venues. This role will be responsible for all aspects of the booking process, including identifying artists and events, coordinating with internal departments, working with promoter and industry clients, suggesting proper scaling, assisting with the creation of show estimates, budgets and forecasts, and overseeing the final settlement process for events. This role will also focus on strategy, project management and operations, and requires a high level of attention to detail, prompt and clear communication skills, teamwork focus, analytical problem-solving ability, and an orientation toward execution.

The Director will work with existing clients and will also seek new business opportunities, while developing and maintaining relationships with a diverse and complex client base. The Director will participate in the development and implementation of ad plan, creative, PR and group sales plan, ticketing builds, holds, pulls and discounts.  This position is also responsible for managing all on-site / activation needs and research and analysis per market to stay competitive.

What will you do?

• Project manage tasks from ideation to execution; responsible for all aspects of the booking process from start to finish.
• Identify and pursue new business opportunities to grow the special event portfolio, including sourcing new promoters, artists, and event partners and converting leads into booked events.
• Maintain & update active event files, tracking progress of estimates, contracts, insurance, ticket sales, and production logistics.
• Regularly conduct external research and stay current on industry and marketplace trends, translating findings into booking decisions that capitalize on emerging demand and audience interest.
• Oversee and maintain budget accuracy from initial cost estimates through final settlement maximizing AOCF opportunity
• Work as a liaison to cross functional groups across the company, including but not limited to Live Bookings team, Marquee Events, Marketing, Partnerships, Finance, Legal, and PR..
• Facilitate communication between MSGE and promoters of events, including production-related needs and issues, and ancillary/sponsor needs.
• Oversee, supervise and execute the implementation of all event needs to ensure client satisfaction and retention including: venue walk-through and meetings, production and décor requirements, catering needs, staffing requirements (front and back of house), ticket scaling and sales, PR, Creative and Group Sales.
• Manage post-production wrap-up and coordination, correspondence, etc.
• Develop and maintain high-level artist and brand relationships across all industries and categories; build and maintain a pipeline of prospective business, leveraging industry relationships and market research to drive booking revenue.
• Negotiate artist / event deals along with MSGE legal
• Manage production costs and maximize event Attend P&L meetings with Facilities and Finance.
• Responsible for developing and implementing top business initiatives by ensuring successful planning, execution & roll-out to accelerate growth and efficiencies across the Live organization.
• Implement short and long-term programs and processes to optimize department workflow.
• Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion).
• Role includes the negotiation of contracts and financial terms as well as oversight over all aspects of event implementation to ensure client satisfaction and retention; work closely with legal department in the preparation, administration, and execution of event contracts
• Lead and develop a high performing team by fostering a culture of accountability, collaboration, and continuous development while setting clear expectations, coaching, and driving exceptional performance and engagement.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 7-10 years’ experience booking and managing a venue event calendar
• Extensive knowledge of all music, comedy and entertainment genres
• Extensive knowledge of and visibility within the artist/agent/manager community
• Must be comfortable working in a 24/7 environment. Must have on site management presence at the venue, particularly on event days.
• Strong marketing background and creative resources
• Our candidate will be a dependable, highly efficient, and reliable problem-solver who is comfortable navigating new and / or time-sensitive situations and exercising discretion related to confidential materials and company information.
• Excellent organizational and management skills
• Must be highly organized with the ability to multi-task various projects while working with cross-functional teams; must have strong teamwork mindset and excellent leadership skills.
• Proficient in Outlook, Excel, PowerPoint and Word

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