General Information

Job Title: DevOps Engineer (Azure / GCP)

Location: Bangalore, India (Hybrid, minimum 3 days a week in the office; candidates within commuting distance of the office are preferred)

Employment Type: Permanent, Full-Time

Level: Mid-Senior, Individual Contributor

Reporting Line: Head of Corporate Technology

Shift Timings: 2:00 PM – 11:00 PM IST

Application Deadline: Open until filled

Requirements

About Fulfillment IQ (FIQ)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

Role Overview

As a DevOps Engineer in FIQ’s Corporate Technology team, you will own the day-to-day administration of the infrastructure that runs FIQ’s internal platforms and applications. You will provision and maintain cloud resources, support new application deployments end to end, and keep our Linux-based environments secure, reliable, and well documented.

This is a new, hands-on individual contributor role based in our Bangalore office. You will start by working closely with the Head of Corporate Technology and the Corporate Technology team to learn our systems, and over time you will also partner with FIQ’s Technology Delivery team. We welcome candidates with either a Microsoft Azure or a Google Cloud Platform (GCP) background.

Key Responsibilities

• Provision and administer infrastructure for new and existing applications, including DNS configuration, SSL/TLS certificates, and Kubernetes (AKS) resources.
• Administer and maintain Linux (Ubuntu) servers, including patching, hardening, troubleshooting, and performance tuning.
• Write and maintain Bash scripts to automate routine administration and operational tasks.
• Build, maintain, and improve CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins) for reliable, automated deployments.
• Manage cloud resources on Azure and/or GCP using infrastructure as code (Terraform, Bicep), with a focus on security, scalability, and cost-efficiency.
• Provide day-to-day infrastructure support to internal teams; troubleshoot production issues, perform root cause analysis, and implement long-term fixes.
• Monitor system health and application performance using observability tools (Azure Monitor, Grafana, Prometheus, Datadog, etc.).
• Support ISO 27001 and SOC2 compliance activities by providing evidence, implementing controls, and following security standards.
• Document infrastructure, runbooks, and operational procedures for knowledge sharing.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 4–6 years of hands-on experience as a DevOps Engineer, Infrastructure Engineer, or similar role.
• Strong hands-on Linux administration experience, preferably Ubuntu. This is essential: all of our servers are Linux-based.
• Strong Bash scripting skills; working with the Linux command line should feel natural to you.
• Hands-on production experience with Microsoft Azure or Google Cloud Platform (GCP), matching the certification you hold.
• Working knowledge of DNS, SSL/TLS certificate management, and networking fundamentals.
• Experience with containerization and Kubernetes (Docker, AKS or GKE).
• Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins) and infrastructure as code (Terraform, Bicep).
• Ability to work from the Bangalore office a minimum of 3 days per week.

Mandatory Certifications

Candidates must hold at least one of the following active certifications, supported by hands-on experience on the same cloud platform:

Microsoft Azure

• AZ-104: Microsoft Certified: Azure Administrator Associate, OR
• AZ-305: Microsoft Certified: Azure Solutions Architect Expert

Google Cloud Platform (GCP)

• Google Cloud Professional Cloud DevOps Engineer, OR an equivalent Google Cloud Professional certification

Preferred Qualifications

• Additional certifications such as Azure DevOps Engineer Expert (AZ-400) or Certified Kubernetes Administrator (CKA).
• Hands-on experience across both Azure and GCP.
• Scripting experience in Python or PowerShell in addition to Bash.
• Exposure to security automation, secrets management, and DevSecOps practices.
• Prior experience supporting ISO 27001 or SOC2 audits.

Month-to-Month Activities (Summary)

• Months 1–2: Learn FIQ’s systems and environments alongside the Corporate Technology team; take ownership of routine provisioning and infrastructure support requests.
• Months 3–4: Automate recurring administration tasks, improve monitoring and alerting, and support application deployments.
• Months 5–6: Support security reviews and compliance activities, patch and harden systems, and prepare for disaster recovery drills.
• Months 7–9: Refine infrastructure as code and CI/CD pipelines; begin partnering with the Technology Delivery team on deployments.
• Months 10–12: Review cloud costs and optimisation opportunities, and update documentation, runbooks, and compliance evidence.

Key Performance Indicators (KPIs)

• Provisioning Turnaround: Time taken to deliver infrastructure requests (DNS, certificates, AKS resources, environments).
• System Uptime: Overall availability and reliability of production environments.
• Mean Time to Recovery (MTTR): Average time taken to restore service after an incident.
• Change Failure Rate: Percentage of deployments or changes causing service degradation or failure.
• Infrastructure Automation Coverage: Percentage of infrastructure and routine tasks managed through automation and code.

Our Hiring Process

• Culture Fit Interview: With FIQ’s People team.
• Technical Interview: 45–60 minutes with a senior Corporate Technology engineer, covering technical concepts and your past experience.
• Final Practical Assessment: In person at our Bangalore office, up to 2 hours. A live, hands-on working session with the Head of Corporate Technology (designed to be completed in about 90 minutes).

Why You’ll Love Working Here

At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience:

Work That Matters

Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones.

Career Growth That Matters

We’re serious about growth. Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Flexibility to Thrive

Our hybrid setup combines collaborative in-office days with flexibility to help you balance work and life effectively.

We Celebrate You

From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture

Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks You’ll Appreciate

Health and Wellness

• Comprehensive group medical insurance for you and your family, in line with local practice.
• Employee wellness programs where applicable.

Time Off

• Competitive paid time off, sick leave, and public holidays.
• Flexible leave policies that respect local labour standards.

Retirement and Financial Security

• Statutory retirement and social security contributions (Employees’ Provident Fund, Employees’ State Insurance where applicable, and gratuity).
• Employee stock options (ESOP), where applicable.

Professional Growth

• Dedicated learning and development budget, with support for skills, leadership, and career progression.

Flexible Work

• Hybrid work model with flexibility aligned to team and business needs.

Additional Perks

• Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites.

Work Authorization

Applicants must be legally authorized to work in India.

Use of Artificial Intelligence in Hiring

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.

Accommodations

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Rights of Persons with Disabilities Act, 2016, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com, and we will work with you to meet your needs.

Candidate Privacy

Your personal information is collected and used for recruitment purposes in accordance with FIQ’s Candidate Privacy Notice, available here, and in accordance with India’s Digital Personal Data Protection Act, 2023. This includes the use of AI-assisted screening described above, as well as cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.

Equal Opportunity

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We provide equal opportunity in line with the Constitution of India and consider all qualified applicants without regard to religion, race, caste, sex, place of birth, disability, or any other characteristic protected under applicable Indian law.

Safe and Respectful Workplace

FIQ maintains a safe and respectful workplace and complies with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH). We have a constituted Internal Committee to receive and address complaints, and every employee is covered by our anti-harassment policy from day one.

Learn More About Us

•      Website: fulfillmentiq.com

•      LinkedIn: Fulfillment IQ

•      Spotify: eCom Logistics Podcast Spotify

•      YouTube: eCom Logistics Podcast YouTube