About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your role at impact.com:

We are seeking a strategic, collaborative leader to bridge the gap between business objectives and data integrity. In this role, you will partner closely with key business stakeholders to translate high-level organizational goals into clear, actionable data governance frameworks.

Rather than focusing solely on day-to-day administrative execution, you will act as a strategic advisor—using your understanding of data structures to envision possibilities, define standards, and ensure our Salesforce and operational data environments directly support business growth, compliance, and decision-making.

Key Responsibilities:

Strategic Translation & Governance Framework

• Business-to-Data Translation: Collaborate cross-functionally with executive and departmental leaders to convert strategic priorities into robust, actionable data governance standards and policies.
• Framework Development: Design, roll out, and maintain the overarching data governance framework, defining ownership, stewardship, and accountability across all business units.
• Alignment & Vision: Align Salesforce and operational data strategies with broader enterprise objectives, ensuring data models scale alongside company growth.

Data Integrity, Quality & Oversight

• Quality Standards: Define and monitor key performance indicators (KPIs) for data accuracy, completeness, consistency, and timeliness using quality dashboards and reporting mechanisms.
• Standards Enforcement: Oversee master data management (MDM), picklist governance, naming conventions, and taxonomy standards to maintain clean, reliable data assets.
• Lifecycle Oversight: Guide data cleansing, deduplication strategies, and validation rules in partnership with technical teams.

Stakeholder Leadership & Compliance

• Governance Council: Facilitate data governance council meetings to drive cross-functional alignment on data priorities, trade-offs, and policies.
• Cross-Functional Partnership: Work alongside Salesforce Admins, Architects, Developers, and Business Leads to assess data impacts prior to new feature deployments or release cycles.
• Security & Compliance: Partner with IT and Legal teams to ensure data practices comply with regulatory requirements (e.g., GDPR, CCPA, SOX) through clear access controls, classification, and retention policies.

What You Bring:

• Strategic Mindset: Proven ability to step back from technical execution to think strategically about how data governance enables business outcomes.
• Salesforce Architecture Knowledge: Deep familiarity with Salesforce CRM data structures, objects, relationships, and capabilities—enabling you to envision system possibilities and evaluate feasibility.
• Governance Experience: 3+ years in data governance, data management, or strategic Salesforce architecture/administration roles.
• Stakeholder Management: Exceptional communication skills with a track record of building consensus, managing data stewardship programs, and educating business teams on governance principles.
• Project Leadership: Strong project management and organizational skills to lead governance initiatives from concept to adoption.

Preferred Background & Core Competencies

Preferred Background

• Experience in Sales Operations, Revenue Operations (RevOps), or CRM/Salesforce Management with a track record of driving operational efficiency through structured data.

Core Competencies

• Strategic Vision & Process Ownership: Ability to step back from technical details, design end-to-end data processes, and connect governance initiatives directly to revenue and operational outcomes.
• Analytical Problem-Solving: Skilled at diagnosing root causes of data quality issues and architecting long-term structural solutions rather than temporary fixes.
• Policy Architecture & Documentation: Proven ability to author clear, scalable data policies, governance frameworks, and data dictionary documentation that teams actually follow.
• Collaboration & Change Management: Exceptional interpersonal skills to drive cross-functional alignment, manage change, and inspire adoption of data governance best practices across all business levels.
• Data Literacy & Technical Aptitude: Deep understanding of relational databases, data architecture, and CRM systems to effectively bridge the gap between business strategy and technical execution.

Preferred

• Salesforce certifications (Admin, Advanced Admin, Data Architect, Application Architect).
• Experience working within enterprise data governance programs.
• Knowledge of compliance frameworks relevant to the organization.

Salary Range: $100,000.00 - $110,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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