As part of our Operations team, you’ll help ensure surplus lines placements are fully compliant while supporting brokers and internal partners across complex transactions.

We will count on you to:

• Partner with client‑facing and market‑facing teams to review escalations and confirm surplus lines placements are compliant before binding
• Ensure accurate invoicing and timely submission of documentation to the surplus lines processing unit
• Guide colleagues on placement workflows to support on‑time, accurate filings
• Build and maintain relationships with regulators across assigned jurisdictions
• Serve as the primary contact for escalations, audits, and regulatory inquiries
• Stay current on state statutes, regulatory changes, and surplus lines requirements
• Communicate surplus lines issues to clients and insurers in clear, practical terms
• Advise on tax issues and remediation efforts within assigned territories
• Mitigate fines and penalties by ensuring all placements meet coverage and filing requirements
• Partner with Compliance on investigations, client-related issues, and corporate projects
• Identify and raise opportunities to streamline surplus lines processes

What you need to have:

• Knowledge of surplus lines insurance, tax requirements, and compliance standards
• Bachelor’s degree preferred
• 3+ years of experience; surplus lines experience strongly preferred
• Active P&C broker license—or ability to obtain within 90 days
• Proficiency with Microsoft Office and comfort learning new systems
• Strong client focus, professionalism, and relationship‑building skills

Why join our team:

• Professional development, meaningful work, and supportive leadership
• A collaborative, inclusive culture where your work has real impact
• Broad career opportunities, competitive benefits, and resources to support your well‑being