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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

Are you energized by creating moments that help colleagues feel informed, connected and proud to be part of Canadian Commercial Banking? Reporting to the Group Manager, Communications, the Communications Associate will help bring the colleague experience to life through engaging events, ongoing programs and clear, creative communications. From town halls, recognition moments and leadership events to newsletters, digital content, surveys and recurring engagement campaigns, this role will support experiences that connect colleagues to our strategy, culture and one another. The successful candidate is a curious, proactive and highly organized self-starter who enjoys turning ideas into polished experiences, building strong partnerships and keeping multiple moving pieces on track.

Accountabilities:

• undefined
• Bring the colleague experience to life by supporting a year-round calendar of engagement programming, including town halls, recognition moments, leadership sessions, learning opportunities and culture-building initiatives.
• Help plan and deliver memorable in-person, virtual and hybrid colleague and client events, coordinating communications, invitations, registration, content, logistics and post-event follow-up.
• Create clear, creative communications that build awareness and participation across recurring business updates, HR announcements, newsletters, campaigns and timely requests.
• Keep colleagues engaged beyond a single event by developing integrated communications and follow-up activities that sustain momentum, reinforce key messages and encourage participation.
• Listen to the colleague voice by developing surveys, gathering feedback and translating insights into practical recommendations that strengthen future communications, events and programs.
• Create an engaging digital experience by publishing and maintaining fresh, accessible and relevant SharePoint content that makes it easy for colleagues to find what they need.
• Build trusted relationships with partners across the organization while managing distribution lists, tracking deliverables and contributing to team priorities, shared goals and performance measures.

Other duties as assigned.

Requirements - What We're Looking For

• A genuine interest in colleague experience, events and communications, with the creativity to make information and experiences relevant, engaging and memorable.
• Strong written and verbal communication skills, with careful attention to detail and an ability to adapt content for different audiences and channels.
• Experience supporting events, engagement programs, campaigns or communications from planning through delivery and follow-up.
• Strong project coordination and organizational skills, with the ability to manage timelines, details and multiple contributors across concurrent initiatives.
• Experience publishing and maintaining SharePoint content; familiarity with digital communications, survey tools or event platforms would be an asset.
• A collaborative, service-oriented approach and the confidence to build relationships with colleagues and partners at different levels and across functions.
• A highly motivated, solutions-focused mindset with the initiative to anticipate needs, solve problems and move work forward.
• Comfort with ambiguity, changing priorities and fast-paced delivery, while remaining positive, resilient and focused on quality.
• Minimum two years of experience in communications, events, employee engagement or a related field.

Specific Educational Requirements / Accreditations

• An undergraduate degree in a related field
• Post graduate degree in Public Relations/Communications or related field would be an asset

Department Overview: 

Canadian Commercial Banking Divisional Office helps enable Commercial Bankers across the country as we pursue our ambition to be the number one Commercial Bank in Canada. Within Divisional Office, the Employee Engagement team shapes how colleagues connect with our strategy, leaders, culture and one another. Through signature events, ongoing engagement programming, internal communications, recognition, digital content, multimedia and our intranet, we create meaningful experiences that inform, inspire and build community. We partner closely with teams across Divisional Office, CAPA, Marketing, Digital and HR to deliver a consistent and extraordinary colleague experience across Canadian Commercial Banking.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):