As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefits click here

CLASSIFICATION TITLE:

SALARY:

DEPARTMENT:

Opening Date:

Closing Date:

FLSA STATUS: Non-Exempt, Overtime pursuant to Collective Bargaining Agreement

EMPLOYMENT RELATIONSHIP: Just cause subject to a probationary period

CURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is 8:30 a.m.

GENERAL SUMMARY

Assists clients for Medicaid enrollment and other government funded programs. Schedules appointments and provides care coordination. Provides interpretation services for Spanish speaking clients at the clinic, over the phone and the home. Translates written materials into Spanish. Advocates for clients and make referrals as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provides direct outreach services at community sites by promoting agency services, encouraging participation in programs, promoting healthy lifestyle behaviors, and making referrals to resources.

Schedules appointments and provides coordination of resources in MI Bridges.

Identifies potential high risk clients in clinics and the community.

Provides guidance and assistance to clients in obtaining health and social services, including Medicaid application assistance.

Provides basic education on health promotion and prevention behaviors.

Advocates for clients and makes referrals as needed.

Reinforces teachings of Public Health Nurses and Social Workers.

Provides services in a culturally appropriate manner.

Provides independent home visits as directed.

Maintains accurate records and completes forms relevant to the program.

Assists in collection of data and compiling records and reports.

Provides follow up on abnormal health screenings.

Performs related work as required.

QUALIFICATIONS

Required Education and Experience

• High school diploma (or GED)
• One (1) year of experience in Community Health and Human Services

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Maternal/child health and social services systems and programs
• Medicaid process
• Principles and practices of basic bookkeeping
• Modern office procedures, methods and computer equipment

Skill in:

• Organization
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Ability to:

• Maintain complete and accurate records
• Identify high risk clients in clinic and community
• Effectively speak, write and understand the English language
• Meet schedules and deadlines of the work
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: O

Street environment (near moving traffic): N/S

Construction site: N/S

Confined space: N/S

In the community (homes, businesses, etc.): O

Correctional facility, detention center or jail: N/S

Clinical healthcare environment: F/C

Warehouse environment: N/S

Exposures

Individuals who are hostile or irate: N/S

Individuals with known violent backgrounds: N/S

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: O

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances or waste: N/S

Loud noises (85+ decibels): N/S

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Demand:

Balancing on even or uneven surfaces/ground: N/S

Bending (forward or backward bending at the waist): O

Climbing up or down stairs, ladders, scaffolding and platforms: N/S

Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S

Digging:  N/S

Driving on sealed and unsealed roads: O

Grasping, gripping, holding, clasping with fingers or hands: O

Kneeling to work at low levels: O

Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C

Lift/Carry/Move objects from one level/position to another up to 30 pounds: O

Push/Pull objects away from or towards the body: N/S

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): N/S

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: O

Walking considerable distances in the facility on multiple surfaces: O

Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations. 

The AFSCME-411 bargaining unit represents this position.  Therefore, there may be contract language which could require consideration in the selection process.