Client Service Associate, Business Insurance 

Our not-so-secret sauce. 

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Associate within our Business Insurance team here at MMA.  

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). 

A day in the life: 

As a Client Service Associate within our Business Insurance Property & Casualty Group, you will support the Account Management and Sales teams, ensuring the clients’ needs and expectations are met.  Among your diverse and challenging responsibilities, you will coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, corresponding with vendors and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide.  You will also support the process for issuing and managing certificates of insurance, preparing client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, as well as any other client facing interactions during the year.  All Client Service Associates can expect ongoing Professional development opportunities that include On-The-Job Training with both management and team members, mentorship, career pathing and Tuition Assistance. 

Our future colleague. 

We would love to meet you if your professional track record includes these skills and experiences: 

• At least one year of Property & Casualty Insurance experience, preferably within a brokerage environment 

• Very effective oral and written communication skills as well as client relationship building skills  

• High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint 

• Exceptional time management and organization skills  

• Active insurance license or willingness to obtain it within 3 months of employment 

These additional qualifications are a plus, but not required to apply: 

• A college degree in Risk Management, Business or another related program 

• Exposure to Applied Epic 

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. 

Valuable benefits. 

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. 

Some benefits included in this role are: 

• Generous time off, including personal and volunteering 

• Tuition reimbursement and professional development opportunities 

• Hybrid work  

• Charitable contribution match programs 

• Stock purchase opportunities 

To learn more about a career at MMA, check us out our website or flip through recruiting brochure. 

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Who you are is who we are.  

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.